Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer relationships and handle queries for a leading fresh produce supplier.
- Company: Join a dynamic, customer-focused business known for quality and outstanding service.
- Benefits: Enjoy a hands-on role with opportunities for learning and development.
- Why this job: Be part of a progressive team that values excellence and innovation in the industry.
- Qualifications: Ideal candidates should have fresh produce knowledge and strong problem-solving skills.
- Other info: This role involves balancing office work with extensive periods away, managing multiple demands.
The predicted salary is between 36000 - 60000 £ per year.
Working with an industry leading supplier of fresh produce, our client is a dynamic and customer focused business that pride themselves on delivering superb quality and outstanding service to all their customers. Due to continued on-going developments, there is now a vacancy for a premium-retail facing Customer Technical Manager. The successful candidate will be part of the Technical team located in West Sussex. The Job The purpose of this role is to support the business in ensuring the relationship between our client and their retail customers remains positive and the partnership is strengthened further. You will be first point of call for all customer queries. The Person * A self starter ideally with fresh produce or horticultural knowledge. * Enjoy working to high standards and getting things right. * Passionate about challenge and debate in achieving excellence. * Passionate about learning and identifying new opportunities. * Happy to take responsibility for issues that have implications on brand values. * Dealing with crisis situations. * Requirement to take key decisions in isolation. * Balancing a hands on role, extensive periods away from office, managing/developing a customer and interacting with other colleagues. * Handling a number of conflicting demands from different sources at the same time. If you have the knowledge, determination and the necessary experience of dealing with leading retailers and have an appetite to be part of a progressive business, call us today for more information
Customer Technical Manager employer: Redfox Executive Selection Ltd
Contact Detail:
Redfox Executive Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technical Manager
✨Tip Number 1
Familiarise yourself with the fresh produce industry and current trends. Understanding the market dynamics will help you engage in meaningful conversations during interviews and demonstrate your passion for the sector.
✨Tip Number 2
Network with professionals in the horticultural field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within the company.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer queries or crisis situations in the past. Being able to articulate your problem-solving skills will show that you're ready for the challenges of the role.
✨Tip Number 4
Research the company’s values and recent developments. Tailoring your conversation to align with their mission and showcasing your enthusiasm for contributing to their success can set you apart from other candidates.
We think you need these skills to ace Customer Technical Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Customer Technical Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience you have in fresh produce or horticulture. Provide specific examples of how you've successfully managed customer relationships or resolved crises in past roles.
Showcase Your Skills: Demonstrate your ability to handle conflicting demands and make key decisions independently. Use concrete examples to illustrate your problem-solving skills and your passion for achieving excellence.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about this role and how you can contribute to strengthening the relationship between the company and its retail customers.
How to prepare for a job interview at Redfox Executive Selection Ltd
✨Show Your Passion for Fresh Produce
Make sure to express your enthusiasm for the fresh produce industry during the interview. Share any relevant experiences or knowledge you have about horticulture, as this will demonstrate your commitment and understanding of the sector.
✨Prepare for Crisis Management Scenarios
Since the role involves dealing with crisis situations, be ready to discuss how you've handled similar challenges in the past. Prepare specific examples that highlight your problem-solving skills and ability to make key decisions under pressure.
✨Demonstrate Your Customer Focus
As the first point of contact for customer queries, it's crucial to showcase your customer service skills. Think of instances where you've successfully managed customer relationships and how you ensured their satisfaction, especially in a retail context.
✨Balance Multiple Demands Effectively
The job requires managing conflicting demands from various sources. Be prepared to discuss how you prioritise tasks and manage your time effectively. Highlight any tools or strategies you use to stay organised and focused.
