Redemption Roasters Covent Garden - Barista / Cafe Assistant

Are you passionate about coffee and hospitality? Do you want a role with purpose? A role where you can make a direct impact on people’s lives through our mission of helping prison leavers back into work. This year we’re growing fast, and we are now looking for Barista/Cafe Assistants to join our team! While speciality coffee experience is preferred, it’s not required — we can provide training. What matters most is your positivity and passion for hospitality, a willingness to learn, get involved, and hustle. Full-time and part-time positions available. Weekend availability essential.

The kind of people we’re looking for:

• Personal Attributes

• Outgoing and Warm: Possess a friendly personality with a great attitude, ensuring guests feel welcomed and valued.
• Proactive: A strong work ethic and willingness to pitch in with any task, demonstrating flexibility and commitment.
• Detail-Oriented: Maintain a high standard of quality and service, with an eye for detail and the ability to adapt quickly.
• Team Player: Contribute to creating a positive atmosphere with team members, fostering collaboration and camaraderie.
• Enthusiastic Learner: Show passion for what we do and a dedication to continuous learning and improvement.

• Hospitality Mindset: Provide welcoming and warm hospitality, ensuring guests receive exemplary customer service even during busy periods.
• Coffee Expertise: Consistently make excellent coffee (or demonstrate a strong dedication to learning and improving coffee-making skills).
• Multi-Tasking: Efficiently handle multiple tasks, working effectively in all areas of the cafe including operating the coffee machine, serving customers, and assembling sandwiches.
• Customer Awareness: Stay attentive to customers’ needs and aware of the cafe environment, ensuring a smooth and pleasant experience for everyone.
• Operational Support: Get involved in all parts of the cafe, supporting various functions and maintaining high standards of quality and service.

If this sounds like you, then please apply for this role!

About Redemption Roasters: As a social enterprise, we think differently to other coffee companies. We’re the world’s first prison-based coffee company. Our purpose is to reduce reoffending through coffee, providing professional coffee industry training, both inside and outside of prison, and providing pathways to long-term employment via our coffee shops.

As a member of the Redemption Roasters team, you’ll receive:

• Competitive wage, plus tips
• Life-friendly hours — no late nights
• Staff discounts on food and free coffee across London
• Speciality coffee training programme, attending cuppings and Roastery visits
• Management opportunities, if it is something you seek
• Passionate working environment and culture
• Employee Assistance Programme
• Cycle to Work Scheme
• Up to £400 referral bonus

Equality and Diversity Statement: Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn’t matter. If you perform, you’ll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.