Managing Director in London

About the job

We are looking for an exceptional, commercially driven and values-led Managing Director to lead Redemption Roasters through its next phase of growth and prepare the business for sale.

Redemption Roasters is a premium specialty coffee company with a powerful social mission: to reduce reoffending by creating employment opportunities for prison leavers. As Managing Director, you will have full responsibility for the performance, direction and long-term success of the business, balancing strong commercial outcomes with meaningful social impact.

Reporting directly to the Board, you will lead the senior leadership team and set the strategic agenda for the company. You will play a critical role in positioning Redemption for a successful exit while ensuring the brand, culture and mission remain strong and authentic.

This is a highly visible leadership role requiring presence at our King’s Cross headquarters and regular engagement across our roastery, coffee shops and head office functions.

What you’ll be doing:

• Setting the strategic direction of Redemption and leading the business through its next phase of commercial growth and impact
• Taking full ownership of company performance, with a clear focus on building value and preparing the business for a successful sale
• Leading and strengthening the senior leadership team, creating clarity, pace and accountability across the organisation
• Balancing profit and purpose, ensuring strong financial outcomes while protecting and evolving Redemption’s mission and values
• Sharpening the brand and proposition to deepen Redemption’s position as a premium specialty coffee company.
• Ensuring the business is investor‑ready at all times, with disciplined financial management and clear growth narratives.
• Representing Redemption with confidence and credibility to investors, partners and other key stakeholders
• Building a high‑performance culture that values transparency, ownership and delivery

What you’ll need to show:

• Proven senior leadership experience with full P&L ownership in a multi‑site hospitality business
• A track record of building value through growth, change and commercial improvement
• Strong financial and strategic judgement, with confidence operating at Board and investor level
• A clear understanding of premium brands and customer experience
• Leadership maturity, credibility and the ability to balance profit with purpose
• London‑based with the ability to be present at the King’s Cross headquarters

What You’ll Get:

• Free coffee and tea at all our shops
• 50% off food and 30% off retail coffee
• Generous incremental annual leave based on length of service
• Option to purchase up to 3 additional annual leave days
• Discounts at Coal Drops Yard
• Annual summer and Christmas parties
• 3 paid professional development days per year
• Laptop and phone (if applicable)
• Supportive and values‑driven workplace
• Employee Assistance Programme
• Cycle to Work Scheme
• High‑street discounts via BHN Extras
• Access to Salary Sacrifice Nursery Scheme via Enjoy Benefits
• Up to £400 referral bonus

About Redemption Roasters

We provide professional coffee industry training both inside and outside of prison, with direct pathways into long‑term employment.

As a social enterprise, we think differently to other specialty coffee companies. We pursue profit in order to achieve our purpose. Every member of the Redemption Roasters team plays a role in changing lives through specialty coffee.

This is a pivotal moment for Redemption Roasters, with opportunities for growth, investment and long‑term value creation ahead.

The role is based at our King’s Cross offices and is not a remote position.

You can learn more about us on Instagram @redemptionroasters

Equality and diversity

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn’t matter. If you perform, you’ll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the speciality coffee industry.

How to apply

To apply for this role, please apply through the link, and upload a copy of your CV and a cover letter.

Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.

Due to the volume of applications we typically receive, we are unable to respond to candidates who are unsuccessful at the initial application stage.

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