At a Glance
- Tasks: Lead a dynamic team, ensuring smooth café operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Leadership growth opportunities, supportive environment, and a chance to make a difference.
- Why this job: Join us to develop your skills while supporting individuals on their journey to employment.
- Qualifications: Confident leadership, strong communication, and a passion for hospitality.
- Other info: Be part of a positive, inclusive team making a real impact in the community.
The predicted salary is between 28800 - 43200 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we are now hiring Supervisors/Senior Baristas for our Islington High Street branch.
Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You will take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you will not only maintain high standards in hospitality, quality, and efficiency – you will also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters' values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café's daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that is something that you want.
Supervisor / Senior Barista - Full-Time - Islington High Street in England employer: Redemption Roasters
Contact Detail:
Redemption Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Senior Barista - Full-Time - Islington High Street in England
✨Tip Number 1
Get to know the café culture before your interview. Pop in for a coffee, chat with the staff, and soak up the vibe. This will not only help you understand their mission but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or handled a busy shift. Be ready to share how you kept everyone motivated and the service running smoothly – that’s exactly what they’re looking for!
✨Tip Number 3
Be prepared to demonstrate your coffee knowledge. Brush up on different brewing methods, types of beans, and customer service techniques. Showing your passion for coffee can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Redemption Roasters family.
We think you need these skills to ace Supervisor / Senior Barista - Full-Time - Islington High Street in England
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for the industry and how you can contribute to our café's vibe.
Highlight Leadership Experience: As a Supervisor/Senior Barista, you'll be leading the team. Make sure to showcase any previous leadership roles you've had, even if they were informal. We want to see how you can keep the team focused and energised!
Be Authentic: We value authenticity at Redemption Roasters. Don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they align with our values and mission.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Redemption Roasters
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with this vision and can articulate how you’d contribute to it.
✨Demonstrate Leadership Skills
As a Supervisor/Senior Barista, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight your ability to keep the team focused and engaged, especially under pressure.
✨Showcase Your Guest Experience Focus
Make sure to emphasise your commitment to providing excellent guest experiences. Think of specific instances where you’ve gone above and beyond for customers or improved service standards. This will show that you understand the importance of hospitality in their cafés.
✨Be Ready to Discuss Feedback
Since giving feedback is part of the role, be prepared to discuss how you approach coaching and supporting team members. Share examples of how you’ve helped others improve and how you handle situations when standards aren’t met. This will demonstrate your practical and adaptable nature.