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- Tasks: Lead daily operations of a busy coffee kiosk and inspire your team.
- Company: Redemption Roasters aims to reduce reoffending through training and employment in coffee shops.
- Benefits: Enjoy £33,000 per year, tips, free coffee, and a supportive team culture.
- Why this job: Make a real impact while developing leadership skills in a meaningful role.
- Qualifications: Looking for a positive leader with a passion for hospitality; coffee experience is a bonus.
- Other info: We welcome applications from all backgrounds, especially those with lived experience of the criminal justice system.
The predicted salary is between 26400 - 39600 £ per year.
REDUCING REOFFENDING THROUGH COFFEE
Are you passionate about great customer service? Do you want your work to have real purpose? At Redemption Roasters, our mission is to reduce reoffending by training people in prison and supporting them into work on release - including in our own network of coffee shops.
We are looking for a full-time Coffee Shop Manager to lead our small, but busy kiosk at Victoria Station. You will run day-to-day operations, inspire your team, and play a front-line role in delivering our social mission.
What we are looking for:
- A hands-on, positive leader who leads by example
- Comfortable working solo on some shifts
- Organised, reliable and proactive
- Passionate about hospitality and creating a great customer experience
- Early riser - our shop opens at 6:30am
- Obsessed with cleanliness and high standards
- Excited to be part of a social enterprise making real impact
Coffee experience is a bonus, but the right attitude and leadership skills matter most.
Key responsibilities:
- Lead all aspects of shop operations: quality, service, people, and performance
- Manage ordering and supplier relationships
- Oversee food prep and grab-and-go product availability
- Coach, support and develop your team
- Plan rotas and ensure appropriate staffing levels
- Troubleshoot equipment and operational issues
- Maintain high standards and drive sales
- Ensure health, safety and security compliance within the station
- Champion Redemption's mission and values every day
What you will get:
- £33,000 per year plus tips
- Specialty coffee training
- Free coffee across all our London locations
- Cycle to Work scheme and up to £400 referral bonus
- A supportive, passionate team doing work that matters
We welcome everyone. Redemption Roasters is proud to be inclusive and committed to second chances. We actively encourage applications from people with lived experience of the criminal justice system, and from communities underrepresented in specialty coffee.
Ready to join us? Apply now.
Coffee Shop Manager - Victoria Station employer: Redemption Roasters
Contact Detail:
Redemption Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Manager - Victoria Station
✨Tip Number 1
Familiarise yourself with Redemption Roasters' mission and values. Understanding their commitment to reducing reoffending through coffee will help you align your passion for hospitality with their social enterprise goals during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you inspired your team or improved customer service, as this is crucial for the Coffee Shop Manager role.
✨Tip Number 3
Demonstrate your organisational skills by thinking about how you would manage daily operations at a busy kiosk. Consider how you would handle staffing, inventory, and customer service during peak hours, and be prepared to share your strategies.
✨Tip Number 4
Be ready to discuss your approach to maintaining high standards of cleanliness and safety. Think about how you would ensure compliance with health regulations and create a welcoming environment for customers, as this is key to the role.
We think you need these skills to ace Coffee Shop Manager - Victoria Station
Some tips for your application 🫡
Understand the Mission: Familiarise yourself with Redemption Roasters' mission to reduce reoffending through coffee. Highlight your alignment with their values in your application, showcasing any relevant experiences or beliefs.
Tailor Your CV: Craft your CV to reflect the skills and experiences that match the job description. Emphasise your leadership abilities, customer service experience, and any relevant hospitality background, even if it's not directly in coffee.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to social impact. Use specific examples to demonstrate how you embody the qualities they are looking for, such as being organised, proactive, and a positive leader.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Redemption Roasters
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's mission.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you inspire and motivate a team. Think of specific instances where you successfully managed a team or resolved conflicts, as this role requires a hands-on leader.
✨Highlight Organisational Abilities
Be ready to talk about how you manage day-to-day operations effectively. Discuss your experience with planning rotas, managing supplier relationships, and ensuring high standards of cleanliness and service.
✨Connect with the Company's Mission
Familiarise yourself with Redemption Roasters' mission to reduce reoffending. Be prepared to explain why this cause resonates with you and how you can contribute to their social enterprise goals.
