At a Glance
- Tasks: Lead a vibrant café, ensuring top-notch coffee and food while inspiring your team.
- Company: Redemption Roasters, a mission-driven coffee shop changing lives through training and employment.
- Benefits: £35,000 base salary, tips, bonuses, and opportunities for personal growth.
- Other info: Dynamic environment focused on community impact and team development.
- Why this job: Join a unique café that blends quality coffee with a powerful social mission.
- Qualifications: 3+ years in café or restaurant management and full-time UK work rights.
The predicted salary is between 35000 - 35000 £ per year.
We’re looking for an experienced, hands‑on Coffee Shop Manager to take charge of our Holborn café.
You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day.
At Redemption Roasters, we believe great coffee can change lives.
Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high‑performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day‑to‑day operations, including scheduling, stock, safety, and compliance – ensuring a well‑run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands‑on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have
- At least 3 years’ café or restaurant management experience.
- The right to work full‑time in the UK.
- Weekend availability.
You are
- A confident, energetic leader who motivates teams and drives results.
- Hands‑on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions‑focused, and always ready to get stuck in.
- Values‑driven – you care about people, purpose, and progress.
We will
- Support your growth with clear expectations, ongoing training, and regular check‑ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager - Holborn Redemption Roasters London £35,000 base salary + tips + bonus
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Redemption Roasters. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Redemption Roasters
Don't be shy about reaching out to Redemption Roasters directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Shop Manager - Holborn Redemption Roasters London £35,000 base salary + tips + bonus
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Redemption Roasters and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Redemption Roasters
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
