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- Tasks: Lead a premium coffee company focused on social impact and commercial growth.
- Company: Redemption Roasters, a socially-driven specialty coffee brand.
- Benefits: Free coffee, discounts, generous leave, and professional development opportunities.
- Why this job: Make a real difference while driving business success in a unique social enterprise.
- Qualifications: Proven leadership experience in hospitality with strong financial acumen.
- Other info: Join a diverse team committed to changing lives through coffee.
The predicted salary is between 43200 - 72000 ÂŁ per year.
We are looking for an exceptional, commercially driven and values-led Managing Director to lead Redemption Roasters through its next phase of growth and prepare the business for sale. Redemption Roasters is a premium specialty coffee company with a powerful social mission: to reduce reoffending by creating employment opportunities for prison leavers.
As Managing Director, you will have full responsibility for the performance, direction and long-term success of the business, balancing strong commercial outcomes with meaningful social impact. Reporting directly to the Board, you will lead the senior leadership team and set the strategic agenda for the company. You will play a critical role in positioning Redemption for a successful exit while ensuring the brand, culture and mission remain strong and authentic. This is a highly visible leadership role requiring presence at our King’s Cross headquarters and regular engagement across our roastery, coffee shops and head office functions.
What you’ll be doing:
- Setting the strategic direction of Redemption and leading the business through its next phase of commercial growth and impact
- Taking full ownership of company performance, with a clear focus on building value and preparing the business for a successful sale
- Leading and strengthening the senior leadership team, creating clarity, pace and accountability across the organisation
- Balancing profit and purpose, ensuring strong financial outcomes while protecting and evolving Redemption’s mission and values
- Sharpening the brand and proposition to deepen Redemption’s position as a premium specialty coffee company
- Ensuring the business is investor‑ready at all times, with disciplined financial management and clear growth narratives
- Representing Redemption with confidence and credibility to investors, partners and other key stakeholders
- Building a high‑performance culture that values transparency, ownership and delivery
What you’ll need to show:
- Proven senior leadership experience with full P&L ownership in a multi‑site hospitality business
- A track record of building value through growth, change and commercial improvement
- Strong financial and strategic judgement, with confidence operating at Board and investor level
- A clear understanding of premium brands and customer experience
- Leadership maturity, credibility and the ability to balance profit with purpose
- London‑based with the ability to be present at the King’s Cross headquarters
What You’ll Get:
- Free coffee and tea at all our shops
- 50% off food and 30% off retail coffee
- Generous incremental annual leave based on length of service
- Option to purchase up to 3 additional annual leave days
- Discounts at Coal Drops Yard
- Annual summer and Christmas parties
- 3 paid professional development days per year
- Laptop and phone (if applicable)
- Supportive and values‑driven workplace
- Employee Assistance Programme
- Cycle to Work Scheme
- High‑street discounts via BHN Extras
- Access to Salary Sacrifice Nursery Scheme via Enjoy Benefits
- Up to ÂŁ400 referral bonus
About Redemption Roasters:
We provide professional coffee industry training both inside and outside of prison, with direct pathways into long‑term employment. As a social enterprise, we think differently to other specialty coffee companies. We pursue profit in order to achieve our purpose. Every member of the Redemption Roasters team plays a role in changing lives through specialty coffee. This is a pivotal moment for Redemption Roasters, with opportunities for growth, investment and long‑term value creation ahead. The role is based at our King’s Cross offices and is not a remote position.
Equality and diversity:
Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn’t matter. If you perform, you’ll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the speciality coffee industry.
How to apply:
To apply for this role, please apply through the link, and upload a copy of your CV and a cover letter. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible. Due to the volume of applications we typically receive, we are unable to respond to candidates who are unsuccessful at the initial application stage.
Managing Director in City of London employer: Redemption Roasters
Contact Detail:
Redemption Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their mission, values, and recent developments. This will not only help you answer questions but also show your genuine interest in the role and the company’s impact.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the company's goals. Highlight your leadership skills and how you can balance profit with purpose, just like Redemption Roasters does.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get that CV and cover letter polished and hit that apply button!
We think you need these skills to ace Managing Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Managing Director role. Highlight your leadership experience, P&L ownership, and any relevant achievements in the hospitality sector.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about our mission at Redemption Roasters and how you can balance profit with purpose. Be authentic and let your personality come through.
Showcase Your Strategic Thinking: In both your CV and cover letter, demonstrate your strategic judgement and ability to drive growth. Share examples of how you've successfully led teams and improved business performance in previous roles.
Apply Early!: We review applications on an ongoing basis, so don’t wait until the deadline! Apply through our website as soon as you can to ensure your application gets the attention it deserves.
How to prepare for a job interview at Redemption Roasters
✨Know the Mission Inside Out
Before your interview, make sure you fully understand Redemption Roasters' mission to reduce reoffending through employment. Be ready to discuss how your leadership style aligns with their values and how you can contribute to both commercial success and social impact.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles that demonstrate your senior leadership experience, particularly in multi-site hospitality businesses. Highlight instances where you've successfully balanced profit with purpose, as this is crucial for the Managing Director role.
✨Be Investor-Ready
Since you'll be representing Redemption to investors and stakeholders, brush up on financial management principles and be prepared to discuss how you would ensure the business remains investor-ready. Have a clear growth narrative in mind that showcases your strategic judgement.
✨Engage with the Brand
Familiarise yourself with Redemption Roasters' brand and customer experience. Think about how you can sharpen their brand proposition and deepen their market position. Bring ideas to the table during the interview to show your proactive approach and understanding of premium brands.
