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- Tasks: Support participants in their employment journey through one-to-one sessions and tailored guidance.
- Company: Redemption Roasters aims to reduce reoffending by providing coffee training and employment opportunities.
- Benefits: Enjoy 28 days annual leave, unlimited free hot drinks, and discounts on food.
- Why this job: Make a real impact by helping individuals transition from prison to positive employment in a supportive environment.
- Qualifications: Experience with vulnerable individuals, empathy, and understanding of safeguarding processes are essential.
- Other info: Permanent contract with a salary range of £30-35k, depending on experience.
The predicted salary is between 24000 - 42000 £ per year.
Redemption Roasters has a clear mission: to reduce reoffending through coffee. Our coffee is roasted behind bars at HMP The Mount, and we reduce reoffending by: (1) employing prison residents in our roastery, (2) providing barista and technician training in UK prisons and the community and (3) employing prison leavers (our participants) in our 12 London coffee shops. By providing paid employment, in-house case work support, and ongoing training, we create an environment that supports our programme participants to lead a positive life away from the Criminal Justice System.
The role of Case Worker involves delivering personalised support to participants employed across our London coffee shops. In this role, you will meet one-to-one with participants to support their employment journey. You will use case work sessions to talk through concerns or challenges, discuss professional development and support participants to progress positively. You will play an important role in creating a safe, inclusive and supportive environment that enables participants to succeed.
The successful applicant will be offered comprehensive onboarding and training, with opportunities to shadow experienced members of the Redemption Roasters team.
Duties
- Effectively manage a caseload of participants, delivering one-to-one support that is tailored to each individual’s needs and goals across all 12 shops.
- Support participants trained by Redemption Roasters (in-custody and the community) as they prepare for trial-shifts and look to move into employment.
- Visit Redemption Roasters training programmes in partner prisons to discuss employment opportunities and meet participants ahead of release.
- Build strong relationships with participants, whilst maintaining professional boundaries.
- Work collaboratively with the Redemption Roasters Shop Managers to support the professional development of participants employed in their shop.
- Utilise partnership working, signposting and referrals to other organisations to support the positive progress of participants.
- Act as Designated Safeguarding Lead for Redemption Roasters, leading annual policy reviews and ensuring best practice is followed.
Personal specification
Essential
- Experience working with and supporting vulnerable individuals with complex needs.
- Empathetic and kind, with a strong belief in the Redemption Roasters mission.
- Ability to deal with challenging behaviour and conduct difficult conversations.
- Experience balancing competing needs and priorities, with excellent time management.
- Understanding of safeguarding requirements and processes.
Desirable
- Lived experience of the criminal justice system (either direct or indirect).
- Understanding of the criminal justice system, license restrictions, probation and criminal record disclosure.
- Experience assessing risk and making decisions relating to safeguarding, ideally working as a Designated Safeguarding Lead.
- An interest in coffee, with insight into working in a coffee shop or hospitality setting.
Terms & Benefits
Permanent contract, 40 hours per week. Salary: £30-35k, depending on experience. 28 days annual leave (including bank holidays), with an additional day of annual leave for each year of service up to 5 days. Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food.
To Apply
To apply for this role, please submit a CV and short cover note via our hiring platform. The application should be addressed to Rosemary Ashworth, Head of Impact. The deadline for applications is Friday 18th July at 10am, although applications will be reviewed on a rolling basis.
Case Worker employer: Redemption Roasters
Contact Detail:
Redemption Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker
✨Tip Number 1
Familiarise yourself with the mission of Redemption Roasters. Understanding their approach to reducing reoffending through coffee will help you align your values and demonstrate your commitment during interviews.
✨Tip Number 2
Network with professionals in the social enterprise and criminal justice sectors. Attend relevant events or workshops to meet people who can provide insights into the role and potentially refer you.
✨Tip Number 3
Prepare to discuss your experience with vulnerable individuals. Think of specific examples where you've successfully supported someone through challenges, as this will be crucial for the Case Worker role.
✨Tip Number 4
Research safeguarding practices and be ready to talk about them. As a Designated Safeguarding Lead, you'll need to show that you understand the importance of safety and how to implement best practices.
We think you need these skills to ace Case Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Case Worker at Redemption Roasters. Familiarise yourself with their mission and how your skills align with supporting vulnerable individuals.
Tailor Your CV: Highlight relevant experience in your CV, especially any work with vulnerable individuals or within the criminal justice system. Use specific examples to demonstrate your empathy, time management, and ability to handle challenging situations.
Craft a Compelling Cover Note: Write a short cover note addressed to Rosemary Ashworth that explains why you are passionate about the role and how your background makes you a suitable candidate. Be sure to mention your understanding of the challenges faced by participants.
Proofread Your Application: Before submitting, carefully proofread your CV and cover note for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Redemption Roasters
✨Understand the Mission
Familiarise yourself with Redemption Roasters' mission to reduce reoffending through coffee. Be prepared to discuss how your values align with this mission and how you can contribute to creating a supportive environment for participants.
✨Show Empathy and Kindness
As a Case Worker, you'll be supporting vulnerable individuals. During the interview, demonstrate your empathetic nature by sharing relevant experiences where you've successfully supported others, especially those facing challenges.
✨Prepare for Challenging Conversations
Expect questions about how you would handle difficult situations or challenging behaviour. Think of examples from your past where you've navigated tough conversations effectively, showcasing your ability to maintain professionalism while being supportive.
✨Highlight Relevant Experience
Make sure to discuss any experience you have working with vulnerable individuals or in the criminal justice system. If you have lived experience, don't hesitate to mention it, as it can provide valuable insight into the role.
