Assistant Manager - Holborn

Assistant Manager - Holborn

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant coffee shop team and ensure excellent service while making a social impact.
  • Company: Redemption Roasters, a café with a mission to change lives through coffee.
  • Benefits: Growth opportunities, training, and a chance to make a difference in the community.
  • Why this job: Join a unique café that combines quality coffee with a meaningful mission.
  • Qualifications: 2+ years in café management or senior barista roles, with a passion for hospitality.
  • Other info: Dynamic environment where your leadership can truly make a difference.

The predicted salary is between 24000 - 36000 £ per year.

Do you thrive in a fast-paced hospo environment and love supporting teams to do their best work? At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. We’re looking for a full-time Assistant Manager to help lead our Holborn coffee shop. You’ll support your manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact.

Responsibilities

  • Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence.
  • Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace.
  • Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence.
  • Work across all areas of the café – from barista to kitchen – leading by example.
  • Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely.
  • Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success.
  • Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement.

Requirements

  • Minimum 2-years café or restaurant management, supervisor or senior barista experience.
  • Right to work full-time in the UK.
  • Weekend availability.

Qualities

  • A strong, steady presence on the floor – you know how to keep a team focused, calm, and motivated during service.
  • Passionate about great hospitality and quality coffee – and you inspire others to take pride in the details.
  • Proactive and hands-on – you don’t wait to be asked and are always looking for ways to improve the shift.
  • Skilled in giving feedback and confident in making decisions under pressure.
  • Aligned with our mission and values – you lead with empathy, structure, and consistency.
  • A team player who can both follow direction and take initiative when it counts.

We Will

  • Support your growth with clear expectations, training and development, and regular check-ins.
  • Offer you the chance to play a senior role at a café that’s doing things differently – where quality and impact go hand in hand.

If this sounds like you, apply now!

Assistant Manager - Holborn employer: Redemption Roasters

At Redemption Roasters, we pride ourselves on being an exceptional employer that not only values great coffee but also champions social change. Working as an Assistant Manager in our Holborn café means you will be part of a dynamic team dedicated to delivering outstanding hospitality while making a real difference in the lives of others. With a strong focus on employee growth, comprehensive training, and a supportive work culture, we empower our staff to thrive in a fast-paced environment where every shift contributes to our mission of reducing reoffending.
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Contact Detail:

Redemption Roasters Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Holborn

✨Tip Number 1

Get to know the company culture! Before your interview, check out Redemption Roasters' social media and website. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your hospitality skills! Since this role is all about leading a team and delivering fantastic service, think of examples from your past experiences where you've motivated others or handled busy shifts. Be ready to share these stories during your chat!

✨Tip Number 3

Be proactive in your approach! When you apply through our website, make sure to follow up with a friendly email expressing your enthusiasm for the role. This shows initiative and keeps you on the radar of the hiring team.

✨Tip Number 4

Show your passion for coffee and community! During your interview, talk about why you love great coffee and how you can contribute to the café's mission. This will help you stand out as someone who truly aligns with what Redemption Roasters is all about.

We think you need these skills to ace Assistant Manager - Holborn

Team Leadership
Hospitality Skills
Coaching and Mentoring
Operational Management
Stock Management
Compliance Awareness
Effective Communication
Problem-Solving Skills
Decision-Making Under Pressure
Customer Service Excellence
Proactivity
Empathy
Initiative

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let your love for coffee and hospitality shine through. Share any experiences that highlight your passion and how it aligns with our mission at Redemption Roasters.

Highlight Your Leadership Skills: Make sure to emphasise your experience in leading teams and motivating others. We want to see examples of how you've successfully guided a team during busy shifts or helped someone grow in their role.

Be Authentic and Personal: Don’t be afraid to show your personality! We appreciate authenticity, so share your story and what drives you to apply for the Assistant Manager position. It helps us get to know the real you.

Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!

How to prepare for a job interview at Redemption Roasters

✨Know the Mission

Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and can contribute to this impactful work.

✨Demonstrate Leadership Skills

As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experience where you've motivated a team or handled a busy shift. Be ready to discuss how you can maintain a calm and focused environment during peak times.

✨Showcase Your Hospitality Passion

This role is all about great coffee and fantastic hospitality. Bring along your passion for both! Share stories about how you’ve gone above and beyond for customers in previous roles, and how you inspire others to do the same.

✨Be Ready for Scenario Questions

Expect questions that put you in real-life café situations. Think about how you would handle stock management, cleanliness, or team dynamics under pressure. Practising these scenarios will help you feel more confident and prepared.

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