At a Glance
- Tasks: Lead a dynamic team, ensuring smooth café operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven coffee shop transforming lives through employment.
- Benefits: Earn £13.50 p/h, gain leadership skills, and make a real difference in the community.
- Other info: Opportunity for growth and development within a supportive team.
- Why this job: Join us to empower others while honing your leadership abilities in a vibrant environment.
- Qualifications: Confident leadership skills and a passion for hospitality.
The predicted salary is between 28000 - 30000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring a part-time Supervisor at our Hampstead Heath Shop. Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.
Supervisor - Part-time - Hampstead Heath Redemption Roasters Hampstead Heath London £13.50 p/h [...] employer: Redemption Roasters Islington High Street
At Redemption Roasters, we are not just about serving great coffee; we are dedicated to making a meaningful impact in the community. As a part-time Supervisor at our Hampstead Heath location, you will enjoy a supportive work culture that prioritises personal growth and leadership development, all while contributing to our mission of reducing reoffending. With competitive pay and the opportunity to lead a passionate team, this role offers a rewarding experience for those looking to make a difference.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part-time - Hampstead Heath Redemption Roasters Hampstead Heath London £13.50 p/h [...]
✨Tip Number 1
Get to know the company culture! Before your interview, check out Redemption Roasters' social media and website. This will help you understand their mission and values, so you can show how you align with them during your chat.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories in your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 3
Show your passion for hospitality! When you’re talking about your experience, highlight moments where you’ve gone above and beyond for guests. This will show that you’re focused on creating a warm and welcoming environment.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This not only shows your interest but also helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor - Part-time - Hampstead Heath Redemption Roasters Hampstead Heath London £13.50 p/h [...]
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for great coffee and hospitality!
Highlight Leadership Experience:As a Supervisor, you'll be leading the team, so make sure to showcase any previous leadership roles you've had. Tell us about times when you’ve kept a team focused and motivated, especially under pressure.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and let your personality shine through. This helps us see how you’d fit into our team culture at Redemption Roasters.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show them you’re not just interested in the job, but also passionate about their cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Think of specific instances where you've successfully managed a team or handled a challenging situation. Be ready to share these examples during your interview to showcase your leadership abilities.
✨Emphasise Guest Experience
Make it clear that you prioritise the guest experience. Prepare to discuss how you would ensure customers feel welcome and valued. Maybe even think of a time when you went above and beyond for a customer – this will resonate well with the interviewers.
✨Be Ready to Adapt
Flexibility is key in a café environment. Be prepared to talk about how you handle unexpected situations or changes in pace. Share examples of how you’ve adapted in previous roles, whether it’s jumping behind the coffee bar or helping out in the kitchen.
