At a Glance
- Tasks: Lead a dynamic team, ensuring smooth café operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through employment.
- Benefits: Flexible part-time hours, leadership development, and a supportive work environment.
- Other info: Join a positive, inclusive team dedicated to supporting individuals on their journey.
- Why this job: Make a real difference while honing your leadership skills in a vibrant café setting.
- Qualifications: Confident leadership skills, a passion for hospitality, and a commitment to teamwork.
The predicted salary is between 12 - 15 £ per hour.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring a part-time Supervisor at our Hampstead Heath Shop. Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that’s something that you want.
Supervisor - Part-time - Hampstead Heath employer: Redemption Roasters Islington High Street
At Redemption Roasters, we are not just about serving great coffee; we are dedicated to making a meaningful impact in our community. As a part-time Supervisor at our Hampstead Heath Shop, you will enjoy a supportive work culture that prioritises personal growth and leadership development, all while contributing to our mission of reducing reoffending. With opportunities for coaching and progression, you will be part of a team that values inclusivity and the transformative power of work.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part-time - Hampstead Heath
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who might have connections in the coffee industry. You never know who might have a lead on a part-time Supervisor role at a café like Redemption Roasters.
✨Tip Number 2
Show up in person! If you’re near Hampstead Heath, pop into the café and introduce yourself. A friendly chat with the team can leave a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for an informal chat! Brush up on your leadership skills and think about how you’d handle various situations on the job. Being ready to discuss your approach to team dynamics will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Redemption Roasters mission.
We think you need these skills to ace Supervisor - Part-time - Hampstead Heath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and our mission shine through. We want to see how you connect with our values and how you can contribute to making a difference.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Supervisor role. We love seeing examples of leadership, teamwork, and any hospitality experience you've had – it helps us picture you in action!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can lead with warmth and positivity, so let us get to know the real you through your writing.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and can contribute to this important cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you kept your team motivated and focused, especially during busy times.
✨Showcase Your Guest Experience Focus
Be ready to discuss how you prioritise guest experience. Think of specific instances where you went above and beyond to ensure customers felt welcome and valued. This will show that you understand the importance of hospitality in a café setting.
✨Be Ready to Give Feedback
Since part of the role involves supporting newer team members, prepare to talk about how you approach giving constructive feedback. Share examples of how you’ve helped others improve and how you create an inclusive environment where everyone feels part of the team.
