At a Glance
- Tasks: Lead a dynamic team, ensuring smooth service and high standards in our Covent Garden café.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through employment.
- Benefits: Earn £13.50 per hour plus tips, with opportunities for growth and development.
- Other info: Join a positive team culture focused on inclusivity and personal growth.
- Why this job: Make a real difference while honing your leadership skills in a supportive environment.
- Qualifications: Confident leadership skills and a passion for great customer service.
The predicted salary is between 28000 - 32000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
After a busy few months, we’re now hiring Supervisors/Senior Baristas for our Covent Garden branch.
You Will:- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that’s something that you want.
Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being more than just a café; we are a community dedicated to making a difference. Located in the vibrant Covent Garden, our work culture fosters inclusivity and support, allowing employees to thrive while contributing to our mission of reducing reoffending through meaningful employment. With opportunities for personal and professional growth, as well as a commitment to coaching and development, joining our team means being part of a rewarding journey that transforms lives through great coffee.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips
✨Tip Number 1
Get to know the café culture! Spend some time in the Covent Garden branch before applying. Chat with the team, soak up the vibe, and show that you’re genuinely interested in their mission. This will help you stand out when it comes to interviews.
✨Tip Number 2
Practice your leadership skills! Think of scenarios where you might need to step in as a shift leader. Role-play with friends or family about how you’d handle busy shifts or support new team members. This will boost your confidence and prepare you for the real deal.
✨Tip Number 3
Showcase your adaptability! Be ready to discuss times when you’ve had to switch roles quickly or tackle unexpected challenges. Highlighting your practical experience will resonate well with the hiring team at Redemption Roasters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and supporting our mission. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Supervisor - Full-time - Covent Garden Redemption Roasters London £13.50 + tips
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission at Redemption Roasters. Share any experiences that highlight your enthusiasm for great coffee and hospitality!
Highlight Your Leadership Skills:As a Supervisor, we want to see your leadership style shine through in your application. Talk about times you've led a team, managed shifts, or supported colleagues – this is your chance to show us how you can keep things running smoothly!
Be Authentic and Personable:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your story and what makes you a great fit for our team – we’re looking for someone who can create a warm and welcoming environment.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team at Redemption Roasters!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and excited about making a difference in people's lives.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead the team effectively. Prepare examples from your past experiences where you've successfully managed a team or stepped up in a challenging situation. Highlight your ability to keep things running smoothly and how you’ve supported your teammates.
✨Focus on Guest Experience
Make sure to emphasise your commitment to providing excellent customer service. Think of specific instances where you improved a guest's experience or resolved an issue. This will show that you understand the importance of hospitality in a café setting.
✨Be Ready to Give Feedback
Since part of the role involves coaching newer team members, be prepared to discuss how you approach giving constructive feedback. Share examples of how you’ve helped others improve and created a positive, inclusive environment in your previous roles.
