At a Glance
- Tasks: Lead the team, ensure smooth service, and maintain high standards in our Covent Garden café.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through training and employment.
- Benefits: Opportunities for leadership growth, coaching, and a supportive team environment.
- Other info: Join a positive team committed to inclusivity and supporting each other.
- Why this job: Make a real difference while developing your skills in a vibrant café setting.
- Qualifications: Confident leadership skills, adaptability, and a passion for guest experience.
The predicted salary is between 30000 - 40000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
After a busy few months, we’re now hiring Supervisors/Senior Baristas for our Covent Garden branch.
You Will
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that’s something that you want.
Supervisor - Full-time - Covent Garden employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being more than just a café; we are a community dedicated to making a difference. Working in our Covent Garden branch offers you the chance to lead a passionate team while contributing to our mission of reducing reoffending through meaningful employment. With a supportive work culture that fosters personal growth and development, you'll find ample opportunities to enhance your leadership skills and make a positive impact on both your colleagues and our programme participants.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Full-time - Covent Garden
✨Tip Number 1
Get to know the café culture before your interview. Pop into Redemption Roasters, grab a coffee, and chat with the team. This will not only give you insights into their values but also show your genuine interest in the role.
✨Tip Number 2
Practice your leadership skills! Think of scenarios where you might need to step in as a shift leader. Prepare examples of how you've supported teammates or improved service in past roles to share during your interview.
✨Tip Number 3
Show your passion for the mission! Be ready to discuss how you can contribute to reducing reoffending and supporting programme participants. This alignment with their values could really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your excitement about the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Supervisor - Full-time - Covent Garden
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for the industry and how you can contribute to our café's vibe.
Highlight Leadership Experience:As a Supervisor, you'll be leading a team, so make sure to showcase any previous leadership roles you've had. Talk about how you've motivated others, managed shifts, or handled challenges in a busy environment.
Emphasise Teamwork and Support:We value a supportive atmosphere, so mention times when you've helped teammates or created an inclusive environment. This shows us you're aligned with our values and ready to foster a positive café culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your passion and skills right from the start!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through coffee training. Show them you’re aligned with their values and passionate about making a difference.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead the team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you kept things running smoothly and supported your teammates.
✨Focus on Guest Experience
Be ready to discuss how you prioritise guest experience. Think of specific instances where you improved service or resolved issues. This shows you’re not just about coffee but also about creating a welcoming atmosphere.
✨Show Adaptability
In a café environment, things can change quickly. Be prepared to talk about times when you had to adapt to unexpected situations. Whether it’s jumping behind the bar or helping out in the kitchen, demonstrate your flexibility and willingness to pitch in wherever needed.
