At a Glance
- Tasks: Lead a dynamic team, ensuring smooth café operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through employment.
- Benefits: Competitive pay, leadership development, and the chance to make a real difference.
- Other info: Be part of a supportive team dedicated to creating an inclusive atmosphere.
- Why this job: Join us to empower others while honing your leadership skills in a vibrant environment.
- Qualifications: Confident leadership skills and a passion for hospitality.
The predicted salary is between 28000 - 28000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring a part-time Supervisor at our Hampstead Heath Shop. Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.
Supervisor - Part-time - Hampstead Heath Redemption Roasters Hampstead Heath London £13.50 p/h [...] employer: Redemption Roasters Islington High Street
At Redemption Roasters, we are not just about serving great coffee; we are dedicated to making a meaningful impact in the community. As a part-time Supervisor at our Hampstead Heath location, you will thrive in a supportive and inclusive work culture that prioritises personal growth and leadership development. With opportunities for coaching and progression, you will play a vital role in empowering individuals while ensuring a high standard of hospitality and service.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part-time - Hampstead Heath Redemption Roasters Hampstead Heath London £13.50 p/h [...]
✨Tip Number 1
Get to know the company culture! Before your interview, check out Redemption Roasters' social media and website. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate how you can keep things running smoothly at Hampstead Heath.
✨Tip Number 3
Show your passion for coffee and hospitality! When chatting with the team, let your enthusiasm shine through. Talk about your favourite coffee experiences or how you’ve created a welcoming atmosphere in previous roles – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Part-time - Hampstead Heath Redemption Roasters Hampstead Heath London £13.50 p/h [...]
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for great coffee and hospitality!
Highlight Leadership Skills:As a Supervisor, you'll be leading the team, so make sure to showcase your leadership experience. Talk about times you've taken charge, supported your teammates, or improved service standards.
Be Authentic:We want to get to know the real you! Use your own voice in your application and don’t be afraid to share personal stories that reflect your values and commitment to creating an inclusive environment.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting role!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and can contribute to this important cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you kept the team focused and motivated, especially under pressure.
✨Showcase Your Hospitality Focus
Make sure to emphasise your commitment to guest experience during the interview. Share specific instances where you went above and beyond to ensure customers felt welcome and valued. This will show that you understand the importance of hospitality in this role.
✨Be Ready to Discuss Feedback
Since giving feedback is part of the job, be prepared to talk about how you approach this. Think of examples where you’ve provided constructive feedback to colleagues or helped someone improve their skills. This will demonstrate your ability to support and develop your team.
