At a Glance
- Tasks: Lead a dynamic team, ensuring smooth café operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through employment.
- Benefits: Gain leadership skills, receive coaching, and enjoy a supportive work environment.
- Other info: Join a team committed to inclusivity and personal growth.
- Why this job: Make a real difference while developing your career in a vibrant café setting.
- Qualifications: Confident leadership skills and a passion for hospitality.
The predicted salary is between 12 - 15 £ per hour.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring a part-time Supervisor at our Hampstead Heath Shop. Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.
Supervisor - Part-time - Hampstead Heath in London employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being more than just a coffee shop; we are a community dedicated to making a difference. Working as a part-time Supervisor at our Hampstead Heath location offers you the chance to lead a passionate team while contributing to our mission of reducing reoffending through meaningful employment. With a supportive work culture that prioritises personal growth and development, you'll find ample opportunities to enhance your leadership skills in a vibrant environment that values inclusivity and teamwork.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part-time - Hampstead Heath in London
✨Tip Number 1
Get to know the café culture! Spend some time in the shop before your interview. This will help you understand the vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think about how you would handle different scenarios on the floor. Being able to demonstrate your ability to lead and support a team will set you apart.
✨Tip Number 3
Show your passion for the mission! Be ready to discuss why you want to work with Redemption Roasters and how you can contribute to their goal of reducing reoffending. Authenticity goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our community.
We think you need these skills to ace Supervisor - Part-time - Hampstead Heath in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and our mission shine through. We want to see how you connect with our values and how you can contribute to making a difference.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or leadership roles. We’re looking for confident shift leaders, so share examples of when you've taken charge and kept things running smoothly.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can bring that to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through coffee training. Show them you’re not just interested in the job, but also passionate about their cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Think of specific instances where you've successfully managed a team or handled a busy shift. Be ready to share these experiences and how they align with the role’s responsibilities.
✨Emphasise Guest Experience
Make sure to highlight your focus on guest experience during the interview. Share examples of how you've improved service or created a welcoming atmosphere in previous roles. This will show that you understand the importance of hospitality.
✨Be Ready to Give Feedback
Since part of the role involves coaching newer team members, prepare to discuss how you’ve provided constructive feedback in the past. This will demonstrate your ability to support and uplift your team, which is key for this position.
