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- Tasks: Lead a dynamic team, ensuring smooth café operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven coffee company changing lives through employment.
- Benefits: Opportunities for leadership growth, supportive coaching, and a positive work environment.
- Other info: Join a team dedicated to inclusivity and supporting others on their journey.
- Why this job: Make a real impact while developing your skills in a vibrant café setting.
- Qualifications: Confident leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring Supervisors/Senior Baristas for our Islington High Street branch. Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that something that you want.
Supervisor - Full-time - Islington High Street Redemption Roasters Islington High Street London[...] employer: Redemption Roasters Islington High Street
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Full-time - Islington High Street Redemption Roasters Islington High Street London[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show up in person! If you’re near Islington High Street, pop into Redemption Roasters and introduce yourself. A warm smile and a genuine interest can make a lasting impression.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with leading a team and maintaining high standards in hospitality – it’s all about showcasing your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission.
We think you need these skills to ace Supervisor - Full-time - Islington High Street Redemption Roasters Islington High Street London[...]
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for the industry and how you can contribute to our café culture.
Highlight Leadership Experience: As a Supervisor, you'll be leading a team, so make sure to showcase any previous leadership roles you've had. Talk about how you've motivated others, managed shifts, or handled challenges in a busy environment.
Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal stories that reflect your values and commitment to creating an inclusive atmosphere.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your interest and enthusiasm for joining the Redemption Roasters family!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and can contribute to this important cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Be ready to discuss how you kept your team motivated and focused under pressure.
✨Showcase Your Hospitality Focus
Since the role is centred around guest experience, think of specific instances where you went above and beyond for customers. Highlight your ability to create a warm and welcoming environment, as well as how you’ve improved service standards in previous roles.
✨Be Ready to Give Feedback
The job requires you to provide on-the-job support and feedback to newer team members. Prepare to discuss how you approach giving constructive criticism and how you reinforce good habits within a team. This will show your commitment to fostering a positive work environment.