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- Tasks: Lead a vibrant café team, ensuring top-notch coffee and food quality while delivering exceptional service.
- Company: Redemption Roasters, a mission-driven café reducing reoffending through coffee training.
- Benefits: Ongoing training, supportive environment, and the chance to make a real social impact.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Join us to inspire change and create a positive community impact through great coffee.
- Qualifications: Experience in café management and a passion for quality and hospitality.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Looking for a career with impact? Join our team to play a part in our mission to reduce reoffending through coffee. We’re looking for an experienced, hands‑on Coffee Shop Manager to take charge of our Dulwich Village café. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high‑performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day‑to‑day operations, including scheduling, stock, safety, and compliance – ensuring a well‑run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands‑on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have:
- The right to work full‑time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands‑on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions‑focused, and always ready to get stuck in.
- Values‑driven – you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check‑ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
Supervisor - Full-time - Islington High Street in London employer: Redemption Roasters Islington High Street
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Full-time - Islington High Street in London
✨Tip Number 1
Get to know the company and its mission! Before your interview, dive into Redemption Roasters' values and how they impact the community. This will help you connect your passion for coffee and social change with their goals.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated teams and driven results in previous roles. We want to see that you're hands-on and ready to lead by example.
✨Tip Number 3
Be prepared to discuss operational excellence! Talk about your experience with scheduling, stock management, and maintaining high standards. Highlight how you ensure a well-run café while keeping the team engaged and happy.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team development opportunities and how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Supervisor - Full-time - Islington High Street in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you have with coffee or hospitality that highlight your enthusiasm and commitment to quality.
Highlight Your Leadership Skills: We want to see how you lead and inspire teams. Use specific examples in your application to demonstrate how you've motivated others and driven results in previous roles.
Be Authentic and Values-Driven: At Redemption Roasters, we care about people and purpose. Make sure your application reflects your values and how they align with our mission to reduce reoffending through coffee.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your passion and fit for the role!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, dive deep into Redemption Roasters' mission to reduce reoffending through coffee. Understand how their work impacts lives and be ready to discuss how you can contribute to this cause. Showing genuine passion for their mission will set you apart.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past, especially in high-pressure situations. Discuss your hands-on approach and how you motivate your team to deliver exceptional service. Be ready to share specific instances where your leadership made a difference.
✨Demonstrate Your Coffee Knowledge
Brush up on your coffee knowledge and be prepared to talk about what makes great coffee and food. If you have experience with quality control or training staff in these areas, highlight that. This shows you're not just a manager but someone who truly cares about the product.
✨Engage with the Community Aspect
Think about how you can strengthen the café's presence in the community. Come up with ideas or initiatives that could engage local customers and support the café's social impact. This will demonstrate your commercial mindset and commitment to the role.