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- Tasks: Lead a dynamic team in a vibrant café, ensuring smooth operations and exceptional guest experiences.
- Company: Redemption Roasters, a mission-driven coffee company transforming lives through employment.
- Benefits: Opportunities for leadership growth, supportive coaching, and a positive work environment.
- Other info: Join us in creating an inclusive space where everyone feels valued and supported.
- Why this job: Make a real difference while honing your leadership skills in a unique setting.
- Qualifications: Confident leadership skills, a passion for hospitality, and a commitment to teamwork.
The predicted salary is between 30000 - 40000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring Supervisors/Senior Baristas for our Islington branch. Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that’s something that you want.
Supervisor - Full-time - Islington in London employer: Redemption Roasters Islington High Street
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Full-time - Islington in London
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry or those who work at Redemption Roasters. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led a team or handled tough situations. We want to see that you can keep things running smoothly under pressure.
✨Tip Number 3
Be ready to demonstrate your barista skills! If you get the chance, show us your coffee-making prowess or how you handle customer service. It’s all about proving you can deliver that warm hospitality we value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to change lives through coffee.
We think you need these skills to ace Supervisor - Full-time - Islington in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for the industry and how you can contribute to our café culture.
Highlight Leadership Experience: As a Supervisor, you'll be leading a team, so make sure to showcase any previous leadership roles you've had. Talk about how you’ve motivated others, managed shifts, or handled challenges in a busy environment.
Be Authentic and Personable: We value genuine communication, so don’t be afraid to let your personality shine through in your application. Share stories that reflect your character and how you embody our values of inclusivity and support.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to see your interest and get you on board with our mission!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show them you’re not just interested in the job, but that you genuinely care about their cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Think of specific instances where you've successfully managed a team or handled a busy shift. Be ready to share these experiences during your interview to showcase your leadership style and how you keep a team focused and engaged.
✨Emphasise Guest Experience
Make sure to highlight your commitment to providing excellent customer service. Prepare examples of how you've improved guest experiences in previous roles. This will show that you understand the importance of hospitality and are ready to set the tone for warm service.
✨Be Ready to Give Feedback
Since part of the role involves coaching newer team members, think about how you’ve provided constructive feedback in the past. Discuss your approach to helping others improve while maintaining a positive environment. This will demonstrate your ability to foster an inclusive team culture.