At a Glance
- Tasks: Lead a vibrant coffee shop, inspiring your team and delivering exceptional hospitality.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: £35,000 base salary, tips, bonuses, and growth opportunities.
- Other info: Join us in our mission to reduce reoffending and support community integration.
- Why this job: Make a real impact while leading a passionate team in a unique café environment.
- Qualifications: 3+ years of café or restaurant management experience required.
The predicted salary is between 35000 - 35000 £ per year.
We’re looking for experienced, hands-on Coffee Shop Managers to join our team. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high-performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day-to-day operations, including scheduling, stock, safety, and compliance – ensuring a well-run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands-on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have:
- At least 3 years’ café or restaurant management experience.
- The right to work full-time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands-on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions-focused, and always ready to get stuck in.
- Values-driven – you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check-ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
Coffee Shop Manager Redemption Roasters London £35,000 base salary + tips + bonus employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being an exceptional employer that champions personal and professional growth within a vibrant café environment in London. Our commitment to social impact through training and supporting individuals with lived experience of prison sets us apart, creating a workplace where every team member can thrive while making a meaningful difference. With competitive salaries, tips, bonuses, and a culture that values quality, teamwork, and community engagement, we offer a unique opportunity for passionate leaders to inspire change and elevate the coffee experience.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager Redemption Roasters London £35,000 base salary + tips + bonus
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Redemption Roasters. Understand their mission and values, and think about how your experience aligns with their goals. This will help you connect on a personal level during your chat.
✨Tip Number 2
Practice your leadership stories! As a Coffee Shop Manager, you'll need to showcase your ability to lead and inspire a team. Prepare examples of how you've motivated staff or improved service standards in previous roles. This will demonstrate your hands-on approach and commercial mindset.
✨Tip Number 3
Show off your passion for quality! Be ready to discuss your love for coffee and food, and how you maintain high standards in cleanliness and service. Bring along any relevant certifications or training that highlight your commitment to excellence.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the café's community involvement or team development. This shows you're genuinely interested in the role and eager to contribute to their mission.
We think you need these skills to ace Coffee Shop Manager Redemption Roasters London £35,000 base salary + tips + bonus
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share your experiences with coffee and how you’ve raised the bar in previous roles. We want to see that you’re not just about the job, but about the craft.
Highlight Your Leadership Skills:Make sure to emphasise your hands-on leadership style. Talk about how you've motivated teams and driven results in past positions. We’re looking for someone who can energise and inspire, so show us how you’ve done that before!
Connect with Our Mission:At Redemption Roasters, our mission is close to our hearts. In your application, mention why our social impact matters to you and how you can contribute to it. We want to know that you’re on board with our values and ready to make a difference.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for our team!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings. Be ready to discuss your favourite brews, how to maintain quality, and any innovative ideas you have for the menu. This shows your passion and expertise, which is crucial for a role that revolves around exceptional hospitality.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your staff or improved performance. Redemption Roasters values hands-on leadership, so be ready to demonstrate how you lead by example and foster a positive work environment.
✨Emphasise Your Community Engagement
Since the company focuses on social impact, be prepared to discuss how you can contribute to their mission. Share any previous experiences where you’ve engaged with the community or supported team members in their development. This will highlight your alignment with their values.
✨Prepare for Operational Questions
Expect questions about day-to-day operations, such as scheduling, stock management, and compliance. Have examples ready that showcase your organisational skills and attention to detail. Being commercially minded is key, so demonstrate how you link great operations to profitability.
