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- Tasks: Lead a vibrant café, ensuring top-notch coffee and food while inspiring your team.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Ongoing training, supportive environment, and the chance to make a real impact.
- Other info: Hands-on role with opportunities for personal and professional growth.
- Why this job: Join us in changing lives while serving exceptional coffee in a community-focused café.
- Qualifications: 3+ years in café management and a passion for quality service.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced, hands-on Coffee Shop Manager to take charge of our Dulwich Village café. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high-performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day-to-day operations, including scheduling, stock, safety, and compliance – ensuring a well-run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands-on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have:
- At least 3 years’ café or restaurant management experience.
- The right to work full-time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands-on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions-focused, and always ready to get stuck in.
- Values-driven – you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check-ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
Coffee Shop Manager Dulwich Village in London employer: Redemption Roasters Islington High Street
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Manager Dulwich Village in London
✨Tip Number 1
Get to know the café culture! Spend some time in the café you’re applying for, chat with the team and customers. This will not only give you insights into their vibe but also show your genuine interest when you apply.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or improved service standards in your previous roles. We want to see that you can energise and inspire!
✨Tip Number 3
Be proactive! If you have ideas on how to enhance the café’s operations or community presence, don’t hesitate to share them during your interview. It shows you’re already thinking about how to make a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our mission at Redemption Roasters.
We think you need these skills to ace Coffee Shop Manager Dulwich Village in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences that highlight your passion for quality coffee and how it connects to our mission at Redemption Roasters.
Highlight Your Leadership Skills: We want to see how you energise and inspire your team. Use specific examples from your past roles to demonstrate your hands-on leadership style and how you've built high-performing teams.
Be Clear About Your Experience: Make sure to detail your café or restaurant management experience. We’re looking for at least 3 years, so don’t be shy about showcasing your achievements and the impact you’ve made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our Dulwich Village café!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings before the interview. Be ready to discuss your favourite brews, how to maintain quality, and any innovative ideas you have for the menu. This shows your passion and expertise in the industry.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your staff or improved service standards. This will demonstrate your hands-on approach and ability to energise a team.
✨Understand the Mission
Familiarise yourself with Redemption Roasters' mission and values. Be prepared to discuss how you can contribute to their goal of reducing reoffending through training and support. Showing that you align with their purpose will set you apart.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations, such as scheduling, stock management, and compliance. Have examples ready that illustrate your experience in running a café efficiently and profitably, as this is crucial for the role.