At a Glance
- Tasks: Lead a vibrant coffee shop team and ensure excellent service and quality.
- Company: Redemption Roasters, a social enterprise changing lives through coffee.
- Benefits: Competitive pay, tips, and opportunities for personal growth.
- Other info: Join a mission-driven team focused on hospitality and social change.
- Why this job: Make a real impact while working in a fast-paced, supportive environment.
- Qualifications: 2+ years in café management or senior barista roles.
The predicted salary is between 28000 - 32000 £ per year.
Do you thrive in a fast-paced hospo environment and love supporting teams to do their best work? At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. We’re looking for a full-time Assistant Manager to help lead our Hampstead Heath coffee shop. You’ll support your manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact.
You Will:
- Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence.
- Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace.
- Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence.
- Work across all areas of the café – from barista to kitchen – leading by example.
- Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely.
- Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success.
- Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement.
You Have:
- Minimum 2-years café or restaurant management, supervisor or senior barista experience.
- Right to work full-time in the UK.
- Weekend availability.
You Are:
- A strong, steady presence on the floor – you know how to keep a team focused, calm, and motivated during service.
- Passionate about great hospitality and quality coffee – and you inspire others to take pride in the details.
- Proactive and hands-on – you don’t wait to be asked and are always looking for ways to improve the shift.
- Skilled in giving feedback and confident in making decisions under pressure.
- Aligned with our mission and values – you lead with empathy, structure, and consistency.
- A team player who can both follow direction and take initiative when it counts.
We Will:
- Support your growth with clear expectations, training and development, and regular check-ins.
- Offer you the chance to play a senior role at a café that’s doing things differently – where quality and impact go hand in hand.
If this sounds like you, apply now!
Assistant Manager - Hampstead Heath Redemption Roasters Hampstead Heath London £14.00 p/h + Tips employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being an exceptional employer that not only values great coffee but also champions social change. Working as an Assistant Manager at our Hampstead Heath location means joining a passionate team dedicated to making a real impact while enjoying a supportive work culture that fosters personal and professional growth. With competitive pay, tips, and opportunities for development, you'll be part of a mission-driven environment where your contributions truly matter.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hampstead Heath Redemption Roasters Hampstead Heath London £14.00 p/h + Tips
✨Tip Number 1
Get to know the café culture before you apply! Visit Redemption Roasters, grab a coffee, and chat with the team. This shows your genuine interest and helps you understand their vibe.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality and team management. Think about how you can demonstrate your passion for coffee and social impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Assistant Manager - Hampstead Heath Redemption Roasters Hampstead Heath London £14.00 p/h + Tips
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and hospitality. Share any experiences that highlight your passion for quality service and how it aligns with our mission at Redemption Roasters.
Highlight Your Leadership Skills:We want to see how you've led teams in the past! Use your application to showcase specific examples of how you've motivated and guided your team during busy shifts, and how you’ve helped others grow.
Be Authentic and Personal:Don’t be afraid to let your personality shine through! We appreciate authenticity, so share your story and what makes you a great fit for our café culture. It’s all about connecting with us on a personal level.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know Your Coffee and Hospitality
Make sure you brush up on your coffee knowledge and hospitality skills. Be ready to discuss your favourite coffee types, brewing methods, and what excellent service looks like to you. This shows your passion for the role and aligns with Redemption Roasters' mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you motivated your colleagues or handled a challenging situation. This will help you showcase your ability to step up and support the Coffee Shop Manager.
✨Emphasise Your Alignment with Their Mission
Familiarise yourself with Redemption Roasters' mission to reduce reoffending through training. Be ready to share why this cause resonates with you and how you can contribute to creating a supportive environment for programme participants.
✨Ask Insightful Questions
Prepare thoughtful questions about the café's operations, team dynamics, and how they measure success. This not only shows your interest in the role but also helps you understand if the café is the right fit for you.
