At a Glance
- Tasks: Lead a vibrant coffee shop team and ensure excellent service while making a social impact.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Growth opportunities, supportive training, and a chance to make a difference.
- Other info: Dynamic environment with a focus on quality coffee and social responsibility.
- Why this job: Join us to inspire others and create a positive change in the community.
- Qualifications: 2+ years in café management or senior barista roles; must be proactive and passionate.
The predicted salary is between 25000 - 30000 £ per year.
Do you thrive in a fast-paced hospo environment and love supporting teams to do their best work? At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. We’re looking for a full-time Assistant Manager to help lead our Hampstead Heath coffee shop. You’ll support your manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact.
You Will:
- Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence.
- Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace.
- Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence.
- Work across all areas of the café – from barista to kitchen – leading by example.
- Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely.
- Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success.
- Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement.
You Have:
- Minimum 2 years café or restaurant management, supervisor or senior barista experience.
- Right to work full-time in the UK.
- Weekend availability.
You Are:
- A strong, steady presence on the floor – you know how to keep a team focused, calm, and motivated during service.
- Passionate about great hospitality and quality coffee – and you inspire others to take pride in the details.
- Proactive and hands-on – you don’t wait to be asked and are always looking for ways to improve the shift.
- Skilled in giving feedback and confident in making decisions under pressure.
- Aligned with our mission and values – you lead with empathy, structure, and consistency.
- A team player who can both follow direction and take initiative when it counts.
We Will:
- Support your growth with clear expectations, training and development, and regular check-ins.
- Offer you the chance to play a senior role at a café that’s doing things differently – where quality and impact go hand in hand.
If this sounds like you, apply now!
Assistant Manager - Hampstead Heath in London employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being an exceptional employer that not only values great coffee but also champions social change. Working as an Assistant Manager at our Hampstead Heath café means joining a passionate team dedicated to delivering outstanding hospitality while making a real difference in the lives of individuals transitioning from prison to work. With a strong focus on employee growth, comprehensive training, and a supportive work culture, we empower our staff to thrive in a fast-paced environment where every shift contributes to our mission of reducing reoffending.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hampstead Heath in London
✨Tip Number 1
Get to know the café culture before your interview. Visit Redemption Roasters, grab a coffee, and chat with the team. This shows your genuine interest and helps you understand their vibe.
✨Tip Number 2
Prepare some examples of how you've led teams in busy environments. Think about times when you motivated your crew or handled tough situations. We love hearing real stories that showcase your skills!
✨Tip Number 3
Show your passion for hospitality and social impact during the interview. Talk about why you care about great coffee and how you can contribute to our mission. It’s all about connecting with our values!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you on their radar. Plus, we love a bit of enthusiasm!
We think you need these skills to ace Assistant Manager - Hampstead Heath in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for great coffee and hospitality shine through. Share specific experiences where you’ve motivated a team or created a fantastic customer experience – it’ll show us you’re the right fit for our mission!
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Whether it’s your unique approach to leadership or how you handle busy shifts, let us see what makes you tick.
Highlight Relevant Experience:Make sure to detail your café or restaurant management experience clearly. We’re looking for someone with at least 2 years in a similar role, so don’t hold back on showcasing your skills and achievements that align with the Assistant Manager position.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity at Hampstead Heath!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show them you’re aligned with their values and passionate about making a difference in people's lives.
✨Demonstrate Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experience where you've motivated a team or handled a busy shift. Be ready to discuss how you can maintain a calm and focused atmosphere during peak times.
✨Showcase Your Hospitality Passion
This role is all about great coffee and fantastic hospitality. Bring along stories that highlight your love for quality service and how you've inspired others to take pride in their work. Make sure they see your enthusiasm for the café environment!
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure and give feedback. Think of scenarios where you’ve had to make quick decisions or coach a team member on the spot. This will show them you’re proactive and confident in your abilities.
