At a Glance
- Tasks: Lead a vibrant café team, ensuring top-notch coffee and food quality.
- Company: Redemption Roasters, a mission-driven coffee shop changing lives through training.
- Benefits: £35,000 base salary, tips, bonuses, and growth opportunities.
- Other info: Join a values-driven team focused on quality and community impact.
- Why this job: Make a real impact while leading a passionate team in a unique café.
- Qualifications: 3+ years in café or restaurant management and full-time UK work rights.
The predicted salary is between 35000 - 35000 € per year.
We’re looking for an experienced, hands‑on Coffee Shop Manager to take charge of our Dulwich Village café. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high‑performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day‑to‑day operations, including scheduling, stock, safety, and compliance – ensuring a well‑run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands‑on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have:
- At least 3 years’ café or restaurant management experience.
- The right to work full‑time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands‑on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions‑focused, and always ready to get stuck in.
- Values‑driven – you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check‑ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
Coffee Shop Manager - Dulwich Village Redemption Roasters London £35,000 base salary + tips + bonus employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being more than just a coffee shop; we are a community-focused employer dedicated to making a positive social impact. Our Dulwich Village café offers a vibrant work culture where you can lead a passionate team, enjoy competitive pay, and benefit from ongoing training and development opportunities. Join us in our mission to change lives through great coffee and exceptional hospitality, all while working in a supportive environment that values your contributions and growth.
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager - Dulwich Village Redemption Roasters London £35,000 base salary + tips + bonus
✨Tip Number 1
Get to know the café's vibe before your interview. Pop in for a coffee, chat with the staff, and soak up the atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare some examples of how you've led teams in the past. Think about times when you’ve motivated staff or improved service quality. We want to hear your stories, so make them engaging and relevant to the role!
✨Tip Number 3
Show your passion for coffee and hospitality! Share your favourite coffee experiences or what you love about creating a welcoming environment. This will demonstrate that you’re not just looking for any job, but this specific one.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their café.
We think you need these skills to ace Coffee Shop Manager - Dulwich Village Redemption Roasters London £35,000 base salary + tips + bonus
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences that highlight your passion for quality coffee and how it connects to our mission at Redemption Roasters.
Highlight Your Leadership Skills:We want to see how you energise and inspire your team. Use specific examples from your past roles to demonstrate your hands-on leadership style and how you've built high-performing teams.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and relevant to the role of Coffee Shop Manager.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Dulwich Village café.
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings. Be ready to discuss your favourite brews, how to maintain quality, and any innovative ideas you have for the menu. This shows your passion and expertise, which is crucial for a Coffee Shop Manager.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved service standards. This will demonstrate your hands-on approach and ability to inspire others, which is key for this role.
✨Emphasise Your Community Engagement
Redemption Roasters values community impact, so be ready to discuss how you've previously engaged with local communities or built customer loyalty. Share any initiatives you've led that align with their mission to support people in need.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations, such as scheduling, stock management, and compliance. Prepare to discuss how you ensure efficiency and profitability in a café setting, as this will show your commercial mindset and attention to detail.
