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- Tasks: Lead a vibrant café team, ensuring top-notch coffee and food quality.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Ongoing training, supportive environment, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join us in changing lives while serving exceptional coffee and food.
- Qualifications: 3+ years in café management and a passion for quality service.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced, hands-on Coffee Shop Manager to take charge of our Dulwich Village café. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high-performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day-to-day operations, including scheduling, stock, safety, and compliance – ensuring a well-run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands-on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have:
- At least 3 years’ café or restaurant management experience.
- The right to work full-time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands-on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions-focused, and always ready to get stuck in.
- Values-driven – you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check-ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
Coffee Shop Manager Dulwich Village employer: Redemption Roasters Islington High Street
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Manager Dulwich Village
✨Tip Number 1
Get to know the café culture before your interview. Pop in for a coffee, chat with the staff, and soak up the vibe. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Prepare some examples of how you've led teams in the past. Think about times when you’ve motivated your crew or improved service standards. We want to see your hands-on leadership style in action!
✨Tip Number 3
Show your passion for quality! Be ready to discuss your favourite coffee blends or food presentation techniques. This is your chance to demonstrate that you care about the little details that make a big difference.
✨Tip Number 4
Don’t forget to highlight your values! Talk about why you’re excited about our mission at Redemption Roasters. We love candidates who align with our purpose and are eager to make a positive impact in the community.
We think you need these skills to ace Coffee Shop Manager Dulwich Village
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee and hospitality shine through. Share any experiences that highlight your passion for quality coffee and how it can change lives, just like we do at Redemption Roasters.
Highlight Your Leadership Skills: We want to see how you energise and inspire your team! Use your application to showcase specific examples of how you've built high-performing teams and driven results in previous roles. Be sure to mention any coaching or mentoring experiences.
Be Detail-Oriented: Since we value cleanliness and organisation, make sure your application is well-structured and free of errors. Pay attention to the details in your writing, as this reflects your approach to running a café efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our Dulwich Village café!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings. Be ready to discuss your favourite brews and how you ensure quality in every cup. This shows your passion for the product and aligns with their commitment to excellence.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Talk about how you motivate staff, handle conflicts, and maintain high standards. They’re looking for someone who can energise and inspire, so let your leadership shine through.
✨Emphasise Your Community Engagement
Since they value social impact, be ready to discuss how you've engaged with the community in previous roles. Share any initiatives you've led or participated in that align with their mission of reducing reoffending and supporting people into work.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations, from scheduling to stock management. Prepare to discuss how you ensure efficiency and profitability while maintaining cleanliness and organisation. This will demonstrate your hands-on approach and commercial mindset.