At a Glance
- Tasks: Lead a vibrant coffee shop, inspiring your team and delivering exceptional hospitality.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Ongoing training, supportive environment, and the chance to make a real impact.
- Other info: Be part of a community-focused café with growth opportunities.
- Why this job: Join us in changing lives while serving top-quality coffee and food.
- Qualifications: 3+ years in café or restaurant management and a passion for quality.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for experienced, hands-on Coffee Shop Managers to join our team. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
- Build and coach a high-performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day-to-day operations, including scheduling, stock, safety, and compliance – ensuring a well-run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands-on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.
You have:
- At least 3 years’ café or restaurant management experience.
- The right to work full-time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands-on and proactive – you’re not above the mop or the till, and you stay close to the details that matter.
- Commercially minded – you understand the link between great operations, sales, and profitability.
- Passionate about quality – from coffee and food to cleanliness and communication.
- Calm under pressure, solutions-focused, and always ready to get stuck in.
- Values-driven – you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check-ins.
- Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.
Coffee Shop Manager employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being an exceptional employer that not only values quality coffee and food but also prioritises social impact. Our supportive work culture fosters personal and professional growth, with ongoing training and clear expectations to help you thrive as a Coffee Shop Manager. Join us in making a difference while leading a passionate team in a café that champions both excellence and purpose.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager
✨Tip Number 1
Get to know the café culture before your interview. Visit the place, grab a coffee, and chat with the staff if you can. This will give you a feel for their vibe and help you tailor your approach when you meet the team.
✨Tip Number 2
Show off your leadership skills during the interview. Share specific examples of how you've motivated teams in the past or tackled challenges head-on. We want to see that you can energise and inspire others just like we do at Redemption Roasters.
✨Tip Number 3
Be ready to discuss your passion for quality. Whether it’s about coffee, food, or service standards, we love hearing how you maintain high standards. Bring some ideas on how you could raise the bar in our café!
✨Tip Number 4
Don’t forget to highlight your commitment to social impact. Talk about any previous experiences where you’ve supported community initiatives or mentored others. We’re all about making a difference, so show us how you align with our mission!
We think you need these skills to ace Coffee Shop Manager
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share your experiences with coffee quality and how you’ve raised the bar in previous roles. We want to see that you’re not just about the job, but that you genuinely care about delivering exceptional coffee and hospitality.
Highlight Your Leadership Skills:We’re looking for someone who can energise and inspire a team. In your application, give examples of how you’ve built and coached high-performing teams in the past. Show us how you lead by example and create a positive environment for both staff and customers.
Be Specific About Your Experience:Make sure to detail your café or restaurant management experience clearly. We want to know about your day-to-day operations management, from scheduling to stock control. The more specific you are, the better we can see how you fit into our mission at Redemption Roasters.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team and supporting our mission to make a difference.
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings. Be ready to discuss your favourite brews, how to maintain quality, and any innovative ideas you have for the menu. This shows your passion and expertise, which is crucial for a Coffee Shop Manager.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you motivated your team or improved performance. Highlight your hands-on approach and how you’ve fostered a positive work environment, as this aligns with their values.
✨Emphasise Your Community Engagement
Since Redemption Roasters focuses on social impact, be ready to discuss how you can contribute to their mission. Share any previous experiences you have with community engagement or mentoring, and express your enthusiasm for supporting programme participants.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations, such as scheduling, stock management, and compliance. Prepare to discuss how you ensure efficiency and profitability in your café, as well as how you maintain high standards in cleanliness and organisation.
