At a Glance
- Tasks: Lead a dynamic café team, ensuring smooth service and high standards.
- Company: Redemption Roasters, a mission-driven café changing lives through coffee.
- Benefits: Earn £13.50 per hour plus tips, with opportunities for growth.
- Other info: Join a positive team committed to inclusivity and personal development.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Confident leadership skills and a passion for guest experience.
The predicted salary is between 28000 - 30000 € per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. After a busy few months, we’re now hiring Supervisors/Senior Baristas for our Islington branch.
Our Supervisors play a key leadership role in our shops – setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energised, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will:
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track – stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters’ values through your communication, work ethic, and attention to detail.
You Are:
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience – always watching, improving, and stepping in when needed.
- Practical and adaptable – equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence – creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will:
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our café’s daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that’s something that you want.
Cafe Supervisor - Full-time - Islington Redemption Roasters London £13.50 hourly rate plus tips employer: Redemption Roasters Islington High Street
At Redemption Roasters, we are not just about serving great coffee; we are dedicated to making a meaningful impact in the community. As a Cafe Supervisor in our Islington branch, you will thrive in a supportive and inclusive work culture that prioritises personal growth and leadership development. With competitive pay, tips, and the unique opportunity to contribute to our mission of reducing reoffending, you will find your role both rewarding and fulfilling.
Contact Detail:
Redemption Roasters Islington High Street Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor - Full-time - Islington Redemption Roasters London £13.50 hourly rate plus tips
✨Tip Number 1
Get to know the café culture! Before your interview, pop into Redemption Roasters and soak up the vibe. Chat with the team, observe how they interact with customers, and get a feel for their values. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think about scenarios where you’ve had to lead a team or resolve conflicts. Be ready to share these experiences during your interview. We want to see how you handle pressure and keep the team motivated, so come prepared with examples that highlight your strengths.
✨Tip Number 3
Show your passion for coffee and community! Redemption Roasters is all about making a difference, so express your enthusiasm for both great coffee and supporting others. Share any relevant experiences or ideas you have about enhancing the guest experience and fostering a positive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Redemption Roasters. Don’t forget to follow up after applying – a quick email expressing your excitement can make a great impression!
We think you need these skills to ace Cafe Supervisor - Full-time - Islington Redemption Roasters London £13.50 hourly rate plus tips
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and how it connects to our mission. Share any experiences that highlight your enthusiasm for great coffee and hospitality!
Highlight Leadership Skills:As a Supervisor, you'll be leading the team, so make sure to showcase your leadership experience. Talk about times you've taken charge, supported your teammates, or improved service standards.
Be Authentic:We want to get to know the real you! Use your own voice in your application and don’t be afraid to share personal stories that reflect your values and commitment to creating an inclusive environment.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and excited about making a difference in people's lives.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Think of specific instances where you've successfully managed a team or handled a busy shift. Be ready to share these experiences during the interview to showcase your leadership style and how you keep a team focused and engaged.
✨Emphasise Guest Experience
Make sure to highlight your commitment to providing excellent customer service. Prepare examples of how you've improved guest experiences in previous roles. This will show that you understand the importance of hospitality and are ready to set the tone for warm service.
✨Be Ready to Give Feedback
Since part of the role involves coaching newer team members, think about how you’ve provided constructive feedback in the past. Be prepared to discuss your approach to giving feedback and how you create an inclusive environment where everyone feels valued.
