At a Glance
- Tasks: Lead a vibrant coffee shop team and ensure excellent service while making a social impact.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Competitive pay, tips, training opportunities, and a chance to make a difference.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a unique café that combines quality coffee with a powerful social mission.
- Qualifications: 2+ years in café management or senior barista roles; must be proactive and passionate.
The predicted salary is between 28000 - 35000 £ per year.
Do you thrive in a fast-paced hospo environment and love supporting teams to do their best work? At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. We’re looking for a full-time Assistant Manager to help lead our Hampstead Heath coffee shop. You’ll support your manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact.
You Will:
- Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence.
- Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace.
- Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence.
- Work across all areas of the café – from barista to kitchen – leading by example.
- Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely.
- Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success.
- Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement.
You Have:
- Minimum 2-years café or restaurant management, supervisor or senior barista experience.
- Right to work full-time in the UK.
- Weekend availability.
You Are:
- A strong, steady presence on the floor – you know how to keep a team focused, calm, and motivated during service.
- Passionate about great hospitality and quality coffee – and you inspire others to take pride in the details.
- Proactive and hands-on – you don’t wait to be asked and are always looking for ways to improve the shift.
- Skilled in giving feedback and confident in making decisions under pressure.
- Aligned with our mission and values – you lead with empathy, structure, and consistency.
- A team player who can both follow direction and take initiative when it counts.
We Will:
- Support your growth with clear expectations, training and development, and regular check-ins.
- Offer you the chance to play a senior role at a café that’s doing things differently – where quality and impact go hand in hand.
If this sounds like you, apply now!
Assistant Manager - Hampstead Heath Redemption Roasters Hampstead Heath London £14.00 p/h + Tips employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being an exceptional employer that not only values great coffee but also champions social change. Working as an Assistant Manager at our Hampstead Heath location means joining a passionate team dedicated to delivering outstanding hospitality while making a real difference in the lives of individuals affected by the criminal justice system. With a strong focus on employee growth, comprehensive training, and a supportive work culture, you will have the opportunity to thrive in a fast-paced environment where your contributions truly matter.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hampstead Heath Redemption Roasters Hampstead Heath London £14.00 p/h + Tips
✨Tip Number 1
Get to know the café culture before you apply! Visit Redemption Roasters, grab a coffee, and chat with the team. This shows your genuine interest and helps you understand their vibe.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality and team leadership. Think about how you can demonstrate your passion for coffee and social impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Redemption Roasters.
We think you need these skills to ace Assistant Manager - Hampstead Heath Redemption Roasters Hampstead Heath London £14.00 p/h + Tips
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and hospitality shine through. Share any experiences that highlight your passion for quality service and how it aligns with our mission at Redemption Roasters.
Highlight Your Leadership Skills:We want to see how you’ve led teams in the past! Use your application to showcase specific examples of how you've motivated and guided your team during busy shifts, and how you’ve contributed to a positive work environment.
Be Authentic and Personal:Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits well with our team culture, so share a bit about yourself and what makes you unique!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Hampstead Heath!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and can contribute to this social impact.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experience where you've motivated a team or handled a busy shift. Be ready to discuss how you can keep a calm and focused atmosphere during peak times.
✨Showcase Your Coffee Knowledge
Since this role is in a coffee shop, brush up on your coffee knowledge! Be prepared to talk about different brewing methods, coffee quality, and what makes great hospitality. This will show your passion for the industry and help you stand out.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like giving feedback to a team member or managing stock levels. Think through these scenarios in advance and have clear, structured responses ready to demonstrate your problem-solving skills.
