At a Glance
- Tasks: Lead a vibrant coffee shop team and ensure excellent service while making a social impact.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Growth opportunities, training, and a chance to make a difference in the community.
- Other info: Dynamic environment with a focus on teamwork and personal development.
- Why this job: Join us to inspire others and create a positive change while serving great coffee.
- Qualifications: 2+ years in café management or senior barista roles; must be proactive and passionate.
The predicted salary is between 25000 - 30000 £ per year.
Do you thrive in a fast-paced hospo environment and love supporting teams to do their best work? At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés. We’re looking for a full-time Assistant Manager to help lead our Hampstead Heath coffee shop.
You’ll support your manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact.
You Will:- Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence.
- Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace.
- Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence.
- Work across all areas of the café – from barista to kitchen – leading by example.
- Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely.
- Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success.
- Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement.
- Minimum 2-years café or restaurant management, supervisor or senior barista experience.
- Right to work full-time in the UK.
- Weekend availability.
- A strong, steady presence on the floor – you know how to keep a team focused, calm, and motivated during service.
- Passionate about great hospitality and quality coffee – and you inspire others to take pride in the details.
- Proactive and hands-on – you don’t wait to be asked and are always looking for ways to improve the shift.
- Skilled in giving feedback and confident in making decisions under pressure.
- Aligned with our mission and values – you lead with empathy, structure, and consistency.
- A team player who can both follow direction and take initiative when it counts.
- Support your growth with clear expectations, training and development, and regular check-ins.
- Offer you the chance to play a senior role at a café that’s doing things differently – where quality and impact go hand in hand.
If this sounds like you, apply now!
Assistant Manager - Hampstead Heath employer: Redemption Roasters Islington High Street
At Redemption Roasters, we pride ourselves on being an exceptional employer that champions personal and professional growth within a vibrant café environment. Located in the heart of Hampstead Heath, our team enjoys a supportive work culture that values collaboration and social impact, offering unique opportunities to make a difference while honing your hospitality skills. Join us to lead a passionate team, where your contributions directly support our mission to reduce reoffending through meaningful employment.
Contact Details:
Redemption Roasters Islington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hampstead Heath
✨Tip Number 1
Get to know the café culture! Spend some time in the coffee shop before applying. Chat with the team, soak up the vibe, and show your passion for great hospitality. This will help you stand out when you apply through our website.
✨Tip Number 2
Network like a pro! Connect with current or former employees on social media. Ask them about their experiences and any tips they might have. This insider info can give you an edge during interviews.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences align with our mission at Redemption Roasters. Show us how you can motivate a team and deliver fantastic hospitality!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Manager - Hampstead Heath
Some tips for your application 🫡
Show Your Passion for Coffee:Let us know why you love coffee and hospitality! Share your experiences that highlight your passion for great service and quality brews. This will help us see how you align with our mission at Redemption Roasters.
Highlight Your Leadership Skills:We want to hear about your experience in leading teams, especially in busy environments. Share specific examples of how you've motivated your team and handled challenges during shifts to show us you're the steady presence we need.
Be Authentic and Personal:Don’t be afraid to let your personality shine through! We appreciate authenticity, so share your story and what drives you to apply for this role. It helps us get to know the real you beyond just your qualifications.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Redemption Roasters Islington High Street
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show them you’re aligned with their values and passionate about making a difference in people's lives.
✨Demonstrate Your Leadership Skills
As an Assistant Manager, you'll need to motivate and guide your team. Prepare examples from your past experience where you've successfully led a team during busy shifts or helped someone grow in their role. This will show that you can step up when needed.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations in the café. Think about times when you had to make quick decisions under pressure or give constructive feedback. Practising these scenarios will help you feel more confident during the interview.
✨Show Your Passion for Hospitality
Make sure to express your love for great coffee and hospitality. Share what inspires you about working in a café environment and how you can contribute to creating a fantastic experience for customers and team members alike.
