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For Companies At a Glance
- Tasks: Assist customers, manage stock, and support online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, a supportive team culture, and employee ownership perks.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Apply early as roles may close quickly due to high demand.
About the roleAs a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Show your passion for food and customer service during any interactions. Whether it's in a casual conversation or during the interview, let your enthusiasm shine through. This will resonate well with the values of Waitrose and demonstrate that you align with their brand.
✨Tip Number 2
Familiarise yourself with current food and drink trends before your interview. Being knowledgeable about what’s popular can help you engage in meaningful conversations and show that you’re genuinely interested in the role and the products you'll be working with.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences, even if they are not directly related to retail. Highlighting your communication skills and ability to work as part of a team will be crucial, as these are essential for the Supermarket Assistant role.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to support various tasks within the store. The role requires adaptability, so think of examples where you've successfully taken on different responsibilities in past jobs or situations.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer-facing roles or a strong interest in food and drink trends, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your communication skills and ability to work as part of a team.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for providing excellent customer service. Mention why you want to work for Waitrose and how you can contribute to their mission of building a happier world.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for a Supermarket Assistant.
How to prepare for a job interview at Redefined Ltd
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this will resonate well with the company's values.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment in the past. Highlight your communication skills and flexibility, which are crucial for supporting your colleagues.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of examples where you went the extra mile for a customer or resolved a difficult situation. This will showcase your commitment to providing excellent service, which is key for this role.
✨Ask About the Company Culture
Show your interest in the company by asking questions about its culture and values. Inquire about how they support work-life balance and flexible working arrangements, as this demonstrates that you value a positive work environment and are keen to be a part of their team.
