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For Companies At a Glance
- Tasks: Assist customers with a smile and keep the store running smoothly.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a real difference in customers' shopping experiences every day.
- Qualifications: Great communication skills and a passion for food are essential.
- Other info: Be part of a diverse team where everyone belongs and thrives.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\\\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and mission. This way, you can show how your passion for food and customer service aligns with their goals. It’ll help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and team members all day. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show your flexibility! Highlight your willingness to take on various tasks, from stock replenishment to checkout support. Employers love candidates who can adapt to different roles, so be ready to share examples of how you've done this in the past.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Waitrose careers page. This not only shows your enthusiasm but also ensures your application is seen by the right people. Plus, it’s super easy to navigate!
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food trends, as this will resonate with us and show that you're a great fit for the role.
Highlight Your Customer Service Skills: We’re all about providing top-notch service, so make sure to showcase any previous customer-facing roles you've had. Talk about how you’ve gone the extra mile for customers in the past – we love hearing those stories!
Be Yourself: At StudySmarter, we value authenticity. Don’t be afraid to let your personality come through in your application. We want to know who you are beyond just your skills and experience!
Apply Early: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can to avoid missing out on this opportunity.
How to prepare for a job interview at Redefined Ltd
✨Know Your Stuff About Food
Brush up on current food and drink trends before your interview. Being able to chat about popular products or new arrivals shows your passion for the role and aligns with the supermarket's focus on serving food lovers.
✨Show Off Your Team Spirit
Prepare examples of how you've worked effectively in a team. Highlighting your communication skills and flexibility will demonstrate that you can support your colleagues and contribute to a positive working environment.
✨Customer Service is Key
Think of specific instances where you've gone the extra mile for a customer. This will help you illustrate your commitment to providing excellent service, which is crucial for earning customer trust and loyalty.
✨Be Ready for Practical Questions
Expect questions about stock replenishment and managing online orders. Familiarise yourself with these tasks so you can confidently discuss how you'd handle them, showing that you're ready to keep the operation running smoothly.
