Facilities Service Assistant
Facilities Service Assistant

Facilities Service Assistant

Portsmouth Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with facilities management, handle complaints, and ensure health and safety compliance.
  • Company: Join Veolia, a leader in environmental services, committed to sustainability and community support.
  • Benefits: Enjoy 25 days annual leave, discounts, free physiotherapy, and ongoing training opportunities.
  • Why this job: Be part of a recognised top workplace, making a positive impact on the environment and communities.
  • Qualifications: Experience with PDAs, manual handling training, and a forklift licence are desirable.
  • Other info: We promote diversity and inclusivity, offering support for applicants with disabilities.

The predicted salary is between 22000 - 30000 £ per year.

Ready to find the right role for you?

Salary: £26,651.46 per annum plus Veolia benefits

Hours: 40 hours per week, Mon – Fri 6am to 3pm

Location: Airbus Portsmouth, Anchorage Road, PO3 5PU

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

Whether you\’re looking to overhaul the industry, or just do a good day\’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

  • 25 days of annual leave plus bank holidays
  • Refer an Engineer to us once you\’ve joined and earn £1000
  • Access to our people\’s pension scheme
  • Free physiotherapy service
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • Ongoing training and development opportunities, allowing you to reach your full potential

What you\’ll be doing:

  • Deal with any complaints immediately and report them to the Team Supervisor.
  • Report faulty or damaged equipment to the relevant Supervisor.
  • Management of couriers, post, goods in/out
  • Porterage services (lift & shift) where practical (ensuring H&S requirements are met)
  • Daily completion of electronic records including logging of stores issued/courier services/volumes of post/reactive tasks/franking.
  • Report and repair any fabric/building faults identified whilst carrying out daily activities.
  • Escort specialist subcontractors as instructed by the maintenance supervisor.
  • Waste management

What we\’re looking for:

  • Experienced using PDAs and computer Aided Facility Management Systems
  • Manual Handling trained
  • Forklift truck licence – desirable
  • Confident decision maker
  • Able to work within and promote Health & Safety practices
  • Motivated, enthusiastic and determined to maximise results

What\’s next?

Apply today, so we can make a difference for generations to come.

We\’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we\’re also transforming what it means to have a rewarding, purposeful career.

We\’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We\’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

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Facilities Service Assistant employer: Redefined Ltd

Veolia is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With competitive benefits such as 25 days of annual leave, access to health resources, and ongoing training opportunities, employees at our Airbus Portsmouth location can thrive both personally and professionally while contributing to meaningful environmental initiatives.
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Contact Detail:

Redefined Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Service Assistant

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Facilities Service Assistant. Understanding tasks like managing couriers and reporting equipment faults will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight any experience you have with Health & Safety practices, as this is crucial for the role. Be prepared to discuss how you've implemented these practices in previous jobs.

✨Tip Number 3

If you have a forklift truck licence or experience using PDAs and computer Aided Facility Management Systems, make sure to mention this. These skills are desirable and can set you apart from other candidates.

✨Tip Number 4

Show your enthusiasm for the role and the company’s mission. Research Veolia's commitment to sustainability and community support, and be ready to express how your values align with theirs during the interview.

We think you need these skills to ace Facilities Service Assistant

Experience with PDAs and Computer Aided Facility Management Systems
Manual Handling Training
Forklift Truck Licence (desirable)
Health & Safety Compliance
Strong Decision-Making Skills
Effective Communication Skills
Problem-Solving Abilities
Attention to Detail
Time Management Skills
Ability to Work Independently and as Part of a Team
Customer Service Orientation
Basic Maintenance Knowledge
Adaptability and Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Facilities Service Assistant position. Tailor your application to highlight relevant experience and skills that match what Veolia is looking for.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in facilities management or similar roles. Mention specific tasks you've handled that align with the job description, such as managing couriers or dealing with complaints.

Showcase Your Skills: Make sure to include any relevant certifications or training, such as Manual Handling training or a Forklift truck licence. Highlight your ability to work within Health & Safety practices, as this is crucial for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working at Veolia. Discuss how your values align with their commitment to sustainability and community support.

How to prepare for a job interview at Redefined Ltd

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Facilities Service Assistant. Familiarise yourself with tasks like managing couriers, handling complaints, and reporting equipment issues. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Highlight Relevant Experience

If you've worked with PDAs or computer Aided Facility Management Systems before, be sure to mention this during your interview. Share specific examples of how you've used these tools effectively in past roles, as this will show that you're prepared for the technical aspects of the job.

✨Emphasise Health & Safety Knowledge

Since the role involves promoting Health & Safety practices, be ready to discuss your understanding of these principles. You might want to share any relevant training you've received or experiences where you successfully implemented safety measures in previous jobs.

✨Show Enthusiasm and Motivation

Veolia values motivated and enthusiastic candidates. During the interview, express your passion for contributing to the environment and community. Share why you want to work for Veolia specifically and how you can contribute to their mission of making a positive impact.

Facilities Service Assistant
Redefined Ltd

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