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- Tasks: Lead the store, inspire your team, and ensure excellent customer service.
- Company: Join Lidl, a dynamic retailer known for its supportive culture and ambitious teams.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Why this job: Make a real impact while growing your career in a diverse and inclusive environment.
- Qualifications: Experience in team leadership, strong communication skills, and a passion for customer service.
- Other info: Your role includes managing the store in the absence of the Store Manager.
The predicted salary is between 30720 - 39680 £ per year.
£36,000 - £44,500 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here.
What you'll do:
- Set a spectacular example for the Store Team and your customers
- Independently manage the store in the absence of the Store Manager
- Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
- Diligently check and work deliveries, managing the till area and monitoring KPIs
- Be a friendly face for every customer, offering excellent service and helping with all customer queries
- Competently comply with Health and Safety laws, standards and guidelines
What you'll need:
- Experience leading and developing a team in a challenging, fast-paced environment
- Excellent communication skills to help your colleagues and customers in a friendly and open way
- A knack for time management, delegation and problem-solving
- The confidence to support your team through every shift
- A pride in providing unmatched customer service for everyone who shops with us
- The ability to monitor, manage and improve KPIs
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Plus, more of the perks you deserve
You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Lidl's Leadership & Company Principles. Understanding these principles will help you demonstrate how your leadership style aligns with their values during any discussions or interviews.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to lead a team in a fast-paced environment. Highlight specific situations where you successfully managed challenges and inspired your colleagues.
✨Tip Number 3
Brush up on your knowledge of KPIs relevant to retail management. Being able to discuss how you've monitored and improved KPIs in previous roles will show your potential value to the team.
✨Tip Number 4
Demonstrate your commitment to excellent customer service by preparing anecdotes that illustrate your approach to handling customer queries and ensuring satisfaction, as this is a key aspect of the Deputy Store Manager role.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and team management, especially in fast-paced environments. Use specific examples that demonstrate your ability to inspire and develop a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Deputy Store Manager role at Lidl. Mention how your values align with Lidl's commitment to diversity, equity, and inclusion, and provide examples of how you've delivered excellent customer service.
Highlight Key Skills: Emphasise your communication skills, time management, and problem-solving abilities in both your CV and cover letter. These are crucial for the role, so make sure to provide concrete examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Deputy Store Manager.
How to prepare for a job interview at Redefined Ltd
✨Show Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Know the Company Values
Familiarise yourself with Lidl's values and principles. During the interview, express how your personal values align with theirs, particularly around teamwork, customer service, and inclusivity. This will show that you're a good cultural fit.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and time management skills. Think of scenarios where you had to manage multiple tasks or deal with difficult customers, and be ready to explain how you handled those situations effectively.
✨Demonstrate Customer Service Excellence
Since providing unmatched customer service is crucial, prepare to discuss your approach to customer interactions. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
