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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Dynamic role with opportunities for growth and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
Summary
£12.75 – £13.65 per hour | 25 hour contract | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You\’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
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Customer Assistant employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to teamwork and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or handled busy situations, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to adapt. Since the role requires working varied shifts, demonstrating your readiness to take on different hours can set you apart from other candidates.
✨Tip Number 4
Bring a positive attitude and a smile! During any interactions, whether in person or virtual, let your enthusiasm for the role shine through. This can make a lasting impression on hiring managers.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.
Showcase Flexibility: In your application, emphasise your flexibility regarding shift patterns. Lidl values employees who can adapt to changing priorities, so mention any relevant experiences that demonstrate this trait.
Highlight Teamwork Skills: Since teamwork is crucial at Lidl, include examples of how you've successfully worked as part of a team in the past. This could be through group projects, previous jobs, or volunteer work.
How to prepare for a job interview at Redefined Ltd
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts. This shows that you're ready to meet the demands of a fast-paced environment.
✨Emphasise Teamwork
Collaboration is crucial at Lidl. Be ready to discuss how you've worked effectively within a team in the past. Share specific instances where you helped colleagues or contributed to a team goal, showcasing your collaborative spirit.
✨Bring a Positive Attitude
A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your passion for helping customers. A smile and a positive approach can leave a lasting impression on your interviewers.