At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Dynamic role with opportunities for growth and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
Β£12.75 - Β£13.65 per hour | 10 to 25 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional Β£2.00 per hour for bank holidays and Β£3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Assistant
β¨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding what makes Lidl unique will help you connect with the team during your interview and show that you're a good fit for their collaborative environment.
β¨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service, as this is crucial for the Customer Assistant role.
β¨Tip Number 3
Show your flexibility and willingness to adapt. Be ready to explain how you've handled changing priorities in previous jobs, as this is a key requirement for the position at Lidl.
β¨Tip Number 4
Demonstrate your passion for customer service. Think about ways you've gone above and beyond for customers in the past, as Lidl values employees who are dedicated to providing an exceptional shopping experience.
We think you need these skills to ace Customer Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention specific examples of how you've gone the extra mile in previous roles.
Showcase Flexibility: In your application, emphasise your flexibility regarding shift patterns. Mention any previous experience where you adapted to changing priorities or worked varied hours.
Highlight Your Positive Attitude: Lidl values a positive approach, so make sure to convey your enthusiasm for the role. Use phrases that reflect your drive and passion for making a difference in the store.
How to prepare for a job interview at Redefined Ltd
β¨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
β¨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts. This shows that you're ready to meet the demands of a fast-paced environment.
β¨Emphasise Teamwork
Collaboration is important at Lidl. Be sure to discuss your experience working as part of a team and how you contribute to a positive team dynamic. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
β¨Bring a Positive Attitude
A friendly smile and a positive approach can make a big difference. Convey your enthusiasm for the role and your passion for retail during the interview. This will help you connect with the interviewer and show that you're a great fit for the Lidl culture.