Customer Assistant

Customer Assistant

Pembroke Dock Part-Time No home office possible
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Redefined Ltd

At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Starting pay of £13.00/hour, 30-35 days holiday, and 10% discount.
  • Why this job: Make a real difference while developing your career in retail.
  • Qualifications: Experience in fast-paced environments and excellent customer service skills.
  • Other info: Diverse and inclusive workplace with opportunities for growth.

Summary

Starting from £13.00 per hour | 20 hour contract | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You\’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Customer Assistant employer: Redefined Ltd

Lidl is an exceptional employer that values collaboration and determination, offering a competitive pay rate starting at £13.00 per hour along with a generous benefits package including 30-35 days of holiday and a 10% in-store discount. With a strong focus on employee growth, Lidl provides ample opportunities for career progression within a supportive and inclusive work culture, making it an ideal place for those looking to thrive in the retail sector.
Redefined Ltd

Contact Detail:

Redefined Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the brand and is ready to contribute.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and show that you’re a perfect fit for the Customer Assistant role.

✨Tip Number 3

Be ready to demonstrate your flexibility. Lidl values adaptability, so be prepared to discuss how you handle changing priorities and fast-paced environments. Share stories that highlight your ability to keep things running smoothly!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lidl team. Let’s get you started on this exciting journey!

We think you need these skills to ace Customer Assistant

Customer Service Skills
Flexibility
Teamwork
Attention to Detail
Ability to Work in a Fast-Paced Environment
Positive Attitude
Communication Skills
Merchandising Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience in fast-paced environments and your ability to provide excellent customer service. We love seeing how your skills match what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions in the job description. We appreciate straightforwardness and clarity in applications!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Redefined Ltd

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and keeping the store organised. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

✨Emphasise Your Flexibility

Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Highlight any previous experience in fast-paced environments where you had to adjust quickly, as this will show that you can thrive in their dynamic setting.

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Share how your upbeat attitude has helped you in previous roles and how it can contribute to creating a welcoming atmosphere for customers and colleagues alike.

Customer Assistant
Redefined Ltd
Location: Pembroke Dock
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