At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
- Why this job: Dynamic role with opportunities for growth and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
Summary
£12.75 - £13.65 per hour | 20 hour contract | shifts | 30-35 days\' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We\'re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\'ll keep moving, keep business booming and never be bored. You\'ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we\'ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We\'re proud to be supportive teams with big ambitions too, so there\'ll be plenty of ways for you to progress. With the right training, we\'ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you\'ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\'ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\'ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You\'re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\'re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\'s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
#J-18808-LjbffrCustomer Assistant in Ashington employer: Redefined Ltd
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your role as a Customer Assistant. Located in a dynamic retail environment, you'll enjoy the benefits of a diverse and inclusive workplace that celebrates individuality while providing meaningful career paths.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Ashington
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to teamwork and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in retail or customer service. Be ready to share specific examples of how you've successfully handled busy situations or provided excellent service.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to changing priorities. Prepare to discuss times when you've had to adjust your plans or tasks on the fly, as this is crucial for a role that involves varied responsibilities.
✨Tip Number 4
Showcase your positive attitude and teamwork skills. Think of examples where you've contributed to a team environment or helped colleagues, as Lidl values collaboration and a friendly atmosphere.
We think you need these skills to ace Customer Assistant in Ashington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to adapt to changing priorities. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Relevant Skills:In your application, emphasise skills such as teamwork, flexibility, and a positive attitude. These are key traits Lidl values in their Customer Assistants.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Redefined Ltd
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and your willingness to work various shifts, including early starts and late finishes.
✨Emphasise Teamwork
Collaboration is important at Lidl. Discuss your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
✨Prepare for Fast-Paced Scenarios
Working at Lidl means being in a fast-paced environment. Be ready to discuss how you handle pressure and stay organised during busy times. You might even want to practice answering situational questions that reflect this aspect of the job.
