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- Tasks: Manage key customer accounts and optimise building performance using advanced analytics.
- Company: Fast-growing smart buildings tech company with a purpose-driven mission.
- Benefits: Competitive salary, 4-day work week, flexible hybrid model, and enhanced holiday allowance.
- Other info: Join a collaborative team culture with strong growth opportunities.
- Why this job: Shape the future of smart buildings while making a real impact on sustainability.
- Qualifications: Experience in technical account management and knowledge of BMS systems required.
The predicted salary is between 55000 - 65000 £ per year.
Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager (BMS / Smart Buildings) to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join
- Genuine opportunity to shape performance outcomes across large building portfolios
- Work for a purpose-driven scale-up delivering measurable energy and carbon reduction
- 4-day working week supporting work–life balance
- Exposure to enterprise clients and senior stakeholders
- Fast-growing tech environment with strong investment backing and product innovation
- Collaborative, supportive and sociable team culture
The Role
- Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth
- Act as the technical interface between engineering teams and client stakeholders
- Analyse HVAC, metering and building control performance to drive optimisation
- Deliver training, insights and ongoing advisory support to ensure platform adoption
- Lead regular performance reviews and identify opportunities to expand contracts
- Translate technical data into clear commercial and operational recommendations
- Support continuous product improvement through structured customer feedback
- Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile
- Strong experience in technical account management or building services engineering
- Deep understanding of BMS systems — particularly Niagara (essential)
- Solid knowledge of HVAC systems, controls strategies and energy optimisation
- Experience with integration protocols such as BACnet, Modbus or similar
- Comfortable engaging senior stakeholders while maintaining technical credibility
- Highly organised, analytical and naturally inquisitive
- Motivated by purpose, sustainability and real-world performance impact
- Degree or HNC in Building Services Engineering (or similar) advantageous
Package & Benefits
- Salary typically £55k–£65k depending on experience
- 4-day working week (30 hours)
- Flexible hybrid working model
- Matched pension contribution
- Enhanced holiday allowance
- Employee wellbeing and assistance support
Building Engineer in London employer: ReDefined Futures
Contact Detail:
ReDefined Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their approach to smart buildings and be ready to discuss how your skills can help them achieve their goals.
✨Tip Number 3
Showcase your technical knowledge during conversations. Be prepared to talk about BMS systems, HVAC strategies, and how you can drive optimisation. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Building Engineer in London
Some tips for your application 🫡
Show Your Passion for Smart Buildings: When writing your application, let your enthusiasm for smart buildings and sustainability shine through. We want to see how your experience aligns with our mission to optimise building performance and drive energy efficiency.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Technical Account Manager role. Highlight your experience with BMS systems and technical account management, as well as any relevant projects that demonstrate your skills in HVAC and energy optimisation.
Be Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon where possible. Make it easy for us to understand your qualifications and how you can contribute to our team and clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ReDefined Futures
✨Know Your BMS Inside Out
Make sure you brush up on your knowledge of Building Management Systems, especially Niagara. Be ready to discuss how these systems operate and their impact on building performance. This will show that you’re not just familiar with the tech but can also translate it into real-world benefits for clients.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate technical information clearly to non-technical stakeholders. This is crucial for a role that sits at the intersection of engineering and customer success.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've used data analysis to drive optimisation in previous roles. Think about specific instances where your insights led to tangible improvements in energy efficiency or occupant comfort. This will illustrate your analytical skills and your commitment to sustainability.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to smart buildings and sustainability. This shows your genuine interest in the role and helps you understand how you can contribute to their mission. Plus, it gives you a chance to engage with the interviewers on a deeper level.