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- Tasks: Manage key customer accounts and optimise building performance using advanced analytics.
- Company: Fast-growing, award-winning smart buildings tech company with a purpose-driven mission.
- Benefits: Enjoy a 4-day work week, flexible hybrid model, and enhanced holiday allowance.
- Other info: Join a collaborative team culture with strong investment backing and career growth opportunities.
- Why this job: Make a real impact on sustainability and energy efficiency in major properties.
- Qualifications: Experience in technical account management or building services engineering required.
The predicted salary is between 55000 - 65000 £ per year.
Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager (BMS / Smart Buildings) to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join
- Genuine opportunity to shape performance outcomes across large building portfolios
- Work for a purpose-driven scale-up delivering measurable energy and carbon reduction
- 4-day working week supporting work–life balance
- Exposure to enterprise clients and senior stakeholders
- Fast-growing tech environment with strong investment backing and product innovation
- Collaborative, supportive and sociable team culture
The Role
- Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth
- Act as the technical interface between engineering teams and client stakeholders
- Analyse HVAC, metering and building control performance to drive optimisation
- Deliver training, insights and ongoing advisory support to ensure platform adoption
- Lead regular performance reviews and identify opportunities to expand contracts
- Translate technical data into clear commercial and operational recommendations
- Support continuous product improvement through structured customer feedback
- Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile
- Strong experience in technical account management or building services engineering
- Deep understanding of BMS systems — particularly Niagara (essential)
- Solid knowledge of HVAC systems, controls strategies and energy optimisation
- Experience with integration protocols such as BACnet, Modbus or similar
- Comfortable engaging senior stakeholders while maintaining technical credibility
- Highly organised, analytical and naturally inquisitive
- Motivated by purpose, sustainability and real-world performance impact
- Degree or HNC in Building Services Engineering (or similar) advantageous
Package & Benefits
- Salary typically £55k–£65k depending on experience
- 4-day working week (30 hours)
- Flexible hybrid working model
- Matched pension contribution
- Enhanced holiday allowance
- Employee wellbeing and assistance support
Smart Building BMS Engineer in City of London employer: ReDefined Futures
Contact Detail:
ReDefined Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Building BMS Engineer in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the smart buildings and BMS space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and understanding of BMS systems. Be ready to discuss how you can optimise building performance and drive energy efficiency. Show them you’re not just a techie but also someone who can translate that into real-world impact!
✨Tip Number 3
Don’t forget to showcase your soft skills! As a Senior Technical Account Manager, you’ll need to engage with senior stakeholders and clients. Practice articulating your thoughts clearly and confidently, and highlight your experience in delivering training and insights.
✨Tip Number 4
Finally, apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm for joining our purpose-driven team. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Smart Building BMS Engineer in City of London
Some tips for your application 🫡
Show Your Passion for Smart Buildings: When writing your application, let us see your enthusiasm for smart buildings and sustainability. Share any relevant experiences or projects that highlight your understanding of BMS systems and how they can optimise building performance.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the role. Use keywords from the job description, like 'technical account management' and 'HVAC systems', to demonstrate that you’re a perfect fit for our team.
Highlight Your Technical Skills: Don’t shy away from showcasing your technical expertise! Mention your experience with BMS systems, integration protocols, and any analytical skills that will help us understand how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at ReDefined Futures
✨Know Your BMS Inside Out
Make sure you brush up on your knowledge of Building Management Systems, especially Niagara. Be ready to discuss how these systems operate and their impact on energy efficiency. This will show that you’re not just technically savvy but also understand the commercial implications.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to translate technical jargon into clear, actionable insights for stakeholders. This is crucial for a role that sits at the intersection of engineering and customer success.
✨Demonstrate Analytical Thinking
Be ready to discuss specific instances where you've analysed data to drive optimisation in building performance. Use metrics or outcomes to illustrate your points. This will help convey your analytical mindset and how it can benefit their operations.
✨Emphasise Your Passion for Sustainability
Since this role is focused on sustainability and real-world impact, share your enthusiasm for energy efficiency and carbon reduction. Discuss any relevant projects or initiatives you've been involved in that align with their purpose-driven mission.