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- Tasks: Manage key customer accounts and optimise building performance using advanced analytics.
- Company: Fast-growing smart-buildings tech company with a purpose-driven mission.
- Benefits: Competitive salary, 4-day work week, flexible hybrid model, and enhanced holiday allowance.
- Other info: Collaborative team culture with strong investment backing and career growth opportunities.
- Why this job: Shape energy efficiency outcomes and make a real impact on sustainability.
- Qualifications: Experience in technical account management and knowledge of BMS systems essential.
The predicted salary is between 55000 - 65000 £ per year.
Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager (BMS / Smart Buildings) to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join
- Genuine opportunity to shape performance outcomes across large building portfolios
- Work for a purpose-driven scale-up delivering measurable energy and carbon reduction
- 4-day working week supporting work–life balance
- Exposure to enterprise clients and senior stakeholders
- Fast-growing tech environment with strong investment backing and product innovation
- Collaborative, supportive and sociable team culture
The Role
- Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth
- Act as the technical interface between engineering teams and client stakeholders
- Analyse HVAC, metering and building control performance to drive optimisation
- Deliver training, insights and ongoing advisory support to ensure platform adoption
- Lead regular performance reviews and identify opportunities to expand contracts
- Translate technical data into clear commercial and operational recommendations
- Support continuous product improvement through structured customer feedback
- Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile
- Strong experience in technical account management or building services engineering
- Deep understanding of BMS systems — particularly Niagara (essential)
- Solid knowledge of HVAC systems, controls strategies and energy optimisation
- Experience with integration protocols such as BACnet, Modbus or similar
- Comfortable engaging senior stakeholders while maintaining technical credibility
- Highly organised, analytical and naturally inquisitive
- Motivated by purpose, sustainability and real-world performance impact
- Degree or HNC in Building Services Engineering (or similar) advantageous
Package & Benefits
- Salary typically £55k–£65k depending on experience
- 4-day working week (30 hours)
- Flexible hybrid working model
- Matched pension contribution
- Enhanced holiday allowance
- Employee wellbeing and assistance support
Site Engineer - Building in City of London employer: ReDefined Futures
Contact Detail:
ReDefined Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Engineer - Building in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with BMS systems and HVAC. Use real examples to demonstrate how you've made an impact in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their approach to smart buildings and sustainability. This will help you tailor your answers and show them you're genuinely interested in what they do.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Site Engineer - Building in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Technical Account Manager. Highlight your experience with BMS systems and any relevant projects that showcase your understanding of building operations and client management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about smart buildings and sustainability. Share specific examples of how you've driven performance improvements in previous roles, and don’t forget to mention your interest in a 4-day working week!
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include your knowledge of HVAC systems, integration protocols like BACnet or Modbus, and any experience you have with data analysis. This will help us understand how you can contribute to our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the quickest way for us to receive your application and get you on our radar. Plus, it shows you’re keen to join our purpose-driven team!
How to prepare for a job interview at ReDefined Futures
✨Know Your BMS Inside Out
Make sure you brush up on your knowledge of Building Management Systems, especially Niagara. Be ready to discuss how these systems operate and their impact on building performance. This will show that you’re not just familiar with the tech but can also translate it into real-world benefits for clients.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate technical information clearly to non-technical stakeholders. This is crucial for a role that sits at the intersection of engineering and customer success.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've used data analysis to drive optimisation in previous roles. Think about specific instances where your insights led to tangible improvements in energy efficiency or occupant comfort. This will illustrate your analytical skills and your understanding of the role's impact.
✨Emphasise Your Passion for Sustainability
Since this role is focused on sustainability and real-world performance impact, share your motivation for working in this field. Talk about any relevant projects or initiatives you've been involved in that align with net-zero targets or energy reduction. This will resonate well with the company's purpose-driven culture.