At a Glance
- Tasks: Lead a team to deliver top-notch housing services and community support.
- Company: Join Bromsgrove District Council and Redditch Borough Council, committed to customer-driven service.
- Benefits: Enjoy 25 days leave, flexible working, and access to exclusive employee discounts.
- Other info: Dynamic role with opportunities for professional growth and impactful community engagement.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Level 3 qualification in housing management and 4 years of relevant experience required.
The predicted salary is between 33750 - 41250 £ per year.
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer-driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role involves leading and managing the Neighbourhood & Tenancy Team to professionally and compliantly deliver the Councils' statutory housing services in accordance with the Acts of Housing, Localism, Leaseholders, Local Government, Anti-Social Behaviour Act, ASB Crime & Policing Act, Prevention of Social Housing Fraud, and other relevant legislation, policy and best practice.
Key Responsibilities:
- Provide leadership and direction to ensure the development and implementation of projects, strategies and initiatives are delivered across the Housing Service.
- Lead the team to enable them to operate as key stakeholders in the communities they serve, and support all officers and systems in the delivery of housing services.
- Be responsible and accountable for working proactively and collaboratively with service managers, team leaders, and all around you, deputising where necessary to ensure your teams deliver a seamless technical and customer service under the legislative and regulatory framework, with a firm focus on sustainment, engagement and satisfaction, with eviction as a last resort.
- Be responsible and accountable for the provision of positive and effective leadership and line management of your team in the delivery of consistently high quality, compliant and aspirational housing, tenancy, leaseholder, neighbourhood and garaging related services, with the highest degrees of integrity and professional standards.
- Be responsible and accountable for the performance of the team, ensuring performance monitoring and reporting is transparent, regular and consistent, being outspoken on perceived risks or threats to the service, or on any emerging opportunities to improve what we do.
Skills & Experience:
- A minimum level 3 qualification related to housing management and social housing practices.
- At least four years demonstrable experience of working in the provision of Housing Management / Landlord Services, with at least two of those years at managerial level.
Additional Information:
The Councils offer a range of staff benefits: pension, generous leave entitlements starting at 25 days plus bank holidays (pro-rata), flexible working where appropriate, Employee Assistance Programme, and access to an employee benefits platform where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more.
Neighbourhood & Tenancy Team Leader in Redditch employer: Redditch Borough Council
Redditch Borough Council is an excellent employer, offering a dynamic work environment where you can make a significant impact on community health and safety. With generous leave entitlements, flexible working arrangements, and a commitment to employee development, this role as Strategic Director provides a unique opportunity to lead a vital service while enjoying a supportive and collaborative culture in Worcestershire.
