At a Glance
- Tasks: Support financial operations by managing invoices and payments for local councils.
- Company: Join Bromsgrove District and Redditch Borough Councils, committed to community service.
- Benefits: Enjoy flexible working, generous leave, and access to employee discounts.
- Other info: Part-time role with excellent career growth opportunities in a supportive environment.
- Why this job: Make a difference in your community while gaining valuable finance experience.
- Qualifications: 12 months in debt collection, customer service skills, and GCSEs in English and Maths.
The predicted salary is between 25000 - 28000 £ per year.
This is a part-time position with a salary pro rata based on 14.8 hours per week.
Working Hours: 14.8 hours per week
Location: Redditch
Closing Date: 30/06/2026
Job Type: Finance
Sector: Local Councils
Business Unit: Redditch
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer-driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
We are seeking a motivated and detail-oriented individual to join our Income Services Team, where you will play a key role in supporting the effective financial operations of Redditch Borough and Bromsgrove District Councils. In this role, you will provide essential administrative support to ensure invoices are raised accurately, payments are processed efficiently, and accounts are maintained to a high standard. You will also work closely with customers to help resolve financial matters sensitively and effectively, while ensuring that appropriate and timely recovery action is taken.
Key Responsibilities:- To carry out daily/weekly reconciliations in respect of debt raised and paid and support AP Reconciliations.
- To raise, terminate and monitor accounts for Council related debts.
- To ensure that payment arrangements are made and maintained and that appropriate action is taken where the arrangement is not paid.
- To ensure that payments are posted to correct accounts and make necessary transfers of items.
- To make payment arrangements across all debt streams as appropriate, in accordance with guidance.
About You: We are looking for someone who can demonstrate:
- 12 months’ experience of working in a debt collection office environment.
- Experience of working in a customer orientated environment.
- Experience of IT systems used for the collection of debts.
- GCSE English and Maths, grades A-C or equivalent.
Additional Information: The Councils offer a range of staff benefits:
- Pension
- Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- Flexible working, where appropriate
- Employee Assistance Programme
- Access to employee benefits platform, where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more.
Closing date for receipt of completed application: Tuesday 30 June 2026 (Midnight)
What next: Need further information? Please contact Nicola Parry (Recruiting Manager) or email nicola.parry@bromsgroveandredditch.gov.uk or recruitment@bromsgroveandredditch.gov.uk. If this role interests you please use the 'Apply Now' button.
Income Officer (Exchequer Services) in Redditch employer: Redditch Borough Council
Bromsgrove District Council and Redditch Borough Council are dedicated to fostering a supportive and customer-focused work environment, making them an excellent employer for those seeking meaningful employment. With flexible working arrangements, generous leave entitlements starting at 25 days plus bank holidays, and access to an employee benefits platform offering discounts and support, employees can thrive both personally and professionally in this part-time Income Officer role. Located in the heart of North Worcestershire, you will be part of a team that is committed to making a positive impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Income Officer (Exchequer Services) in Redditch
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Redditch Borough Council often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Redditch Borough Council.
We think you need these skills to ace Income Officer (Exchequer Services) in Redditch
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Redditch Borough Council and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Redditch Borough Council. A little light-heartedness can go a long way!
How to prepare for a job interview at Redditch Borough Council
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
