Dial A Ride Driver

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

Do you want to make a difference in your community? Dial A Ride are looking to appoint a full time driver. The service provides a vital community transport to local residents who can\’t access other means of transport. We transport passengers to medical appointments, exercise classes, employment, shopping and social engagements within the Redditch Area. Dial a Ride is a door to door service, ensuring passengers travel safely from their homes to their destination via our minibuses. Applicant must be competent and confident to drive a minibus, including the safe transportation of wheelchair passengers. The role is busy and physically active and there will be some requirement to provide physical assistance to passengers for example pushing wheelchairs, helping passengers on and off the bus and carrying shopping. You must be able to follow a route schedule, which includes individual passenger requirements. Interviews will include some travel on the minibus accompanying a driver on his route.

Essential criteria:

Good customer service skills with experience of actively working in a front line environment.

Experience of working with elderly, disabled, and vulnerable people.

Have a full, clean and valid UK driving licence with D1 entitlement.

Ability to maintain clear and accurate records.

Good basic numeric skills, being able to balance money.

Good communications skills

Local knowledge of areas and roads

Commitment to treating people with dignity and respect, including those from a range of backgrounds.

To successfully undergo a Criminal Records Bureau Enhanced Disclosure

Desirable:

Ability to work to set standards and identify improvements.

Ability to work under pressure

To act in a confidential and trustworthy manner

Have patience and understanding

Ability to work on own initiative and as part of a team.

Additional Information

The Councils offer a range of staff benefits:

• pension
• generous leave entitlements starting at 25 days plus