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- Tasks: Manage community policies and support international growth strategies at Reddit.
- Company: Join Reddit, a vibrant platform with 100,000+ communities and 101M+ daily visitors.
- Benefits: Enjoy flexible vacation, private medical care, and a pension scheme with employer match.
- Why this job: Be part of a mission-driven team that empowers communities and fosters authentic conversations.
- Qualifications: 7+ years in community management with expertise in policy and crisis response required.
- Other info: Fluency in multiple languages is a bonus; remote work options available.
The predicted salary is between 43200 - 72000 £ per year.
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information.
We are searching for an experienced community professional with direct experience in policy or trust & safety to join Reddit’s Community team. The Community team plays a key role in helping Reddit realize its mission: empowering communities and making their knowledge accessible to everyone.
As Staff Community Manager, Community Policy & Strategic Response (EMEA), you will support and partner directly with our global growth organization, providing critical expertise and guidance on ensuring our community policies are understood and enforced consistently across our global markets. You will help partner teams make critical business and platform decisions under significant time challenges and stakeholder scrutiny, with the community’s best interests always top of mind. You will handle crisis situations that require cross-functional coordination and communication to leadership, in order to mitigate serious risks to the company or the Reddit community. You will need to be personally resilient, flexible, and able to direct multiple stakeholders towards agreeable solutions. To do this effectively, you are likely someone who can think strategically about risk, while also being able to probe the details of fast-moving situations. A candidate who has operated at the intersection of policy, program management, and business operations may be particularly suitable.
You Will:
- Ensure that our international growth strategies, community programs, processes, and initiatives are informed and in alignment with Reddit’s central community policies.
- Proactively identify and assess potential risks, work with cross-functional stakeholders to develop risk mitigation approaches, and drive cross-functional implementation, particularly relating to platform and business decisions that may impact international communities directly.
- Provide support and consultation on inbound community policy issues impacting international markets.
- Operate independently, and be confident managing multiple internal, cross-functional stakeholders, balancing differing opinions and goals, and assessing community-informed risk to provide effective recommendations.
- Ensure that communities in international markets are represented in any policy initiatives, decisions, and campaigns.
- Have a keenness for listening to the needs of communities, distilling those learnings into actionable insights, and facilitating community policy discussions with internal teams and international mods.
What We Can Expect From You:
- 7+ years of Community-oriented program and policy management experience in a role with global scope.
- Experience with platform moderation and knowledge of trends in online communities and social media - especially the possible impacts business decisions can have on communities in multiple cultural contexts.
- Expert communication skills and experience working in a multi-tasking and fast paced environment across multiple time zones.
- Experience providing decision support and advice to peers and leaders.
- Effective at consensus-building, and communicating with internal audiences.
Bonus Points
- Experience in Trust & Safety, Strategic Response, or Crisis Management.
- Native Fluency in English + proficiency in one or more of the following languages: Spanish, German, French, Portuguese, Italian.
- Experience managing decisions across multiple markets and languages.
- Experience driving and managing multiple projects simultaneously in a deadline-driven environment.
- Experience framing and briefing difficult decisions to leadership.
Benefits:
- Group Personal Pension Scheme with Employer match
- Private Medical and Dental Scheme
- Income Replacement Programs
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Bike to Work scheme
- Flexible Vacation & Reddit Global Days Off
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Staff Community Manager, Policy & Strategic Response (EMEA) employer: Reddit
Contact Detail:
Reddit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Community Manager, Policy & Strategic Response (EMEA)
✨Tip Number 1
Familiarise yourself with Reddit's community policies and guidelines. Understanding the nuances of how these policies impact user interactions will help you demonstrate your expertise during discussions and interviews.
✨Tip Number 2
Engage with Reddit communities relevant to policy and strategic response. By participating in discussions, you'll gain insights into community needs and concerns, which can be invaluable when addressing potential risks and solutions.
✨Tip Number 3
Network with professionals in the field of community management and policy enforcement. Attend industry events or webinars to connect with others who have experience in trust and safety, as they may provide useful advice or referrals.
✨Tip Number 4
Stay updated on trends in online communities and social media. Being knowledgeable about current issues and developments will allow you to speak confidently about how they might affect Reddit and its users during your interview.
We think you need these skills to ace Staff Community Manager, Policy & Strategic Response (EMEA)
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Staff Community Manager position. Understand the key responsibilities and required skills, especially those related to community policy and strategic response.
Tailor Your CV: Make sure your CV highlights relevant experience in community management, policy development, and crisis management. Use specific examples that demonstrate your ability to handle complex situations and work with diverse stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for community engagement and your understanding of Reddit's mission. Mention how your experience aligns with their goals and how you can contribute to their community policies.
Showcase Communication Skills: Since expert communication is crucial for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated complex ideas to various audiences.
How to prepare for a job interview at Reddit
✨Understand Reddit's Community Values
Before the interview, take some time to familiarise yourself with Reddit's core values and community guidelines. This will help you articulate how your experience aligns with their mission of empowering communities and ensuring trust and safety.
✨Prepare for Scenario-Based Questions
Given the role's focus on crisis management and policy enforcement, be ready to discuss specific scenarios where you've successfully navigated complex situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Cross-Functional Experience
Highlight your experience working with diverse teams and stakeholders. Be prepared to discuss how you've balanced differing opinions and goals in previous roles, as this is crucial for the Staff Community Manager position.
✨Demonstrate Cultural Awareness
Since the role involves international markets, showcase your understanding of cultural differences and how they impact community engagement. If you speak any additional languages, mention this as it could be a significant advantage.
