Reddit is a community of communities. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information. As Reddit continues to scale its advertising business, we're looking for a Senior Technical Solutions Manager based in London to help drive the success of Reddit Ads across the region. You'll lead complex investigations across campaign creation, delivery, measurement, reporting, APIs, integrations, funding, account access, and third-party reporting. This role is expected to work from the London office 1–2 days per week. Diagnose and resolve ambiguous advertiser and partner issues across Ads Manager, campaign creation, targeting, ad experiences, delivery, pacing, auctions, reporting, measurement, Business Manager, asset sharing, funding instruments, credit lines, account access, APIs, integrations, MMP and SKAN workflows, validation requests, and third-party reporting discrepancies. Act as a trusted technical advisor, translating business objectives into practical recommendations across implementation, measurement, troubleshooting, and platform usage. Triage urgent and revenue-impacting issues, coordinate the appropriate Product and Engineering stakeholders, maintain clear communication, and drive resolution against agreed service expectations. Apply structured technical analysis: Use logs, data, APIs, event payloads, developer tools, documentation, and reproducible test cases to isolate root causes and distinguish between configuration issues, integration failures, measurement discrepancies, and product defects. Support product quality and launches: Partner with Product and Engineering to test new features, validate advertiser workflows, identify risks before launch, and improve technical readiness. Improve AI-assisted support workflows: Help manage and refine AI-enabled support flows, ensuring that outputs are accurate, well governed, and aligned with Reddit Ads processes. Identify support gaps, establish repeatable processes, strengthen relationships across teams, and help shape how EMEA Technical Solutions operates. Represent EMEA Technical Solutions: 7+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role. Deep understanding of digital advertising ecosystems, including campaign setup, targeting, delivery, pacing, bidding or auction dynamics, reporting, attribution, measurement, and advertiser troubleshooting. Strong expertise in mobile app advertising, including app event instrumentation, SDK and MMP configuration, attribution flows, SKAN, and app campaign diagnostics. Hands-on experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, analysing request and response payloads, and troubleshooting authentication and permission issues. Experience using logs, data analysis, developer tools, and reproducible test cases to investigate technical issues. Working knowledge of web technologies and digital protocols, including JavaScript, HTML, CSS, APIs, feeds, and XML.Ability to prioritise customer impact, revenue risk, urgency, and scalable solutions in ambiguous situations. BA/BS DegreeBenefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving supportFamily Planning SupportGender-Affirming CareMental Health & Coaching BenefitsGroup Personal Pension Scheme with Employer matchPrivate Medical and Dental SchemeIncome Replacement ProgramsBike to Work schemeFlexible Vacation & Paid Volunteer Time OffGenerous Paid Parental LeaveIn select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Senior Technical Manager - Design in London employer: Reddit
Reddit is an exceptional employer that fosters a vibrant and inclusive work culture, where community engagement and innovation are at the forefront. As a Community Manager, you will have the unique opportunity to shape local communities in France while collaborating with diverse teams across the globe, all within a supportive environment that prioritises employee growth and development. With a commitment to diversity and equal opportunity, Reddit empowers its employees to make a meaningful impact in the digital landscape.
