At a Glance
- Tasks: Lead community growth initiatives and engage with local moderators in the Netherlands.
- Company: Join Reddit, a vibrant platform with 100M+ daily users and diverse communities.
- Benefits: Enjoy remote work flexibility and be part of a dynamic, innovative team.
- Why this job: Shape community culture and drive impactful projects at a leading internet company.
- Qualifications: 5+ years in community development; fluent in Dutch and English; SQL skills required.
- Other info: This is a unique chance to influence global user engagement strategies.
The predicted salary is between 36000 - 60000 Β£ per year.
Reddit is a community of communities. Itβs built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet's largest sources of information.
We are searching for a strategic community management and operations expert to join the International Community team and help grow our client outside of the US. As an integral part of the Product organization, the International Community team plays a key role in helping the team realise its mission: bringing community and belonging to everyone in the world.
As the Community Operations Specialist, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the Dutch market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the Netherlands.
This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook in close tandem with Product that unlocks the next hundreds of millions of global users excites you, then youβve found the right place!
Responsibilities:- Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
- Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
- Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
- Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
- Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
- Be obsessive about achieving aggressive goals and outcomes.
- Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod.
- Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
- 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
- Deep knowledge and understanding of Dutch culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
- Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness of internet culture specific to the Netherlands, as well as a deep appreciation for the diverse cultural facets shaping contemporary Netherlands society.
- Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
- Results-obsessed: outstanding execution and high attention to detail.
- Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
- Proficiency in Dutch & English and based in the EU timezone.
- Proficient in SQL.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Strategic Community Specialist - Dutch speaker (contract) New Remote - United Kingdom employer: Reddit, Inc.
Contact Detail:
Reddit, Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Strategic Community Specialist - Dutch speaker (contract) New Remote - United Kingdom
β¨Tip Number 1
Familiarise yourself with the Dutch online community landscape. Engage in local forums, social media groups, and Reddit communities to understand the unique cultural nuances and user behaviours that can help you connect with potential moderators.
β¨Tip Number 2
Network with existing community managers and moderators in the Netherlands. Attend virtual meetups or webinars focused on community management to build relationships and gain insights into effective strategies for engaging local users.
β¨Tip Number 3
Showcase your understanding of the Dutch market by preparing examples of successful community initiatives you've led in the past. Be ready to discuss how these experiences can translate to the role at Reddit and contribute to their growth strategy.
β¨Tip Number 4
Stay updated on current events and trends in the Netherlands. Being knowledgeable about local issues will not only help you relate better to the community but also demonstrate your commitment to fostering a vibrant and engaged user base.
We think you need these skills to ace Strategic Community Specialist - Dutch speaker (contract) New Remote - United Kingdom
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Strategic Community Specialist position. Understand the responsibilities and required skills, especially the importance of community management and knowledge of the Dutch market.
Tailor Your CV: Customise your CV to highlight relevant experience in community development, project management, or operations. Emphasise any previous roles that involved engaging with local communities or managing teams, particularly in a digital context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and your understanding of Dutch culture. Mention specific examples of how you've successfully driven community-led projects and how you can contribute to Reddit's mission.
Showcase Language Proficiency: Since proficiency in Dutch and English is crucial for this role, ensure that your application clearly demonstrates your language skills. If applicable, include any certifications or experiences that validate your proficiency.
How to prepare for a job interview at Reddit, Inc.
β¨Showcase Your Cultural Knowledge
As a Strategic Community Specialist focusing on the Dutch market, it's crucial to demonstrate your deep understanding of Dutch culture, current events, and societal nuances. Prepare examples of how this knowledge has influenced your previous community management strategies.
β¨Highlight Your Community Engagement Skills
Be ready to discuss your experience in cultivating and managing local communities. Share specific instances where you've successfully recruited and educated moderators or users, and how you built trust within those communities.
β¨Prepare Data-Driven Insights
Since the role involves analysing data and setting KPIs, come prepared with examples of how you've used data to drive community initiatives. Discuss any reports or dashboards you've created that led to impactful decisions.
β¨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and persuasively, especially when discussing how you would collaborate with cross-functional teams and engage with local moderators and users.