At a Glance
- Tasks: Lead community growth initiatives and engage with local moderators in the Netherlands.
- Company: Join Reddit, a vibrant platform with over 100 million daily users and diverse communities.
- Benefits: Enjoy remote work flexibility and be part of a dynamic, innovative team.
- Why this job: Make a real impact by shaping community relations and driving user engagement.
- Qualifications: 5+ years in community development; fluent in Dutch and English; strong analytical skills.
- Other info: This is a unique chance to join a new team at a leading internet company.
The predicted salary is between 36000 - 60000 Β£ per year.
Remote - United Kingdom
Reddit is a community of communities. Itβs built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet's largest sources of information.
We are searching for a strategic community management and operations expert to join the International Community team and help grow our client outside of the US. As an integral part of the Product organization, the International Community team plays a key role in helping the team realise its mission: bringing community and belonging to everyone in the world.
As the Community Operations Specialist, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the Dutch market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the Netherlands.
This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook in close tandem with Product that unlocks the next hundreds of millions of global users excites you, then youβve found the right place!
Responsibilities:
- Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
- Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
- Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
- Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
- Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
- Be obsessive about achieving aggressive goals and outcomes.
- Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod.
- Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
- 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
- Deep knowledge and understanding of Dutch culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
- Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness of internet culture specific to the Netherlands, as well as a deep appreciation for the diverse cultural facets shaping contemporary Netherlands society.
- Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
- Results-obsessed: outstanding execution and high attention to detail.
- Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
- Proficiency in Dutch & English and based in the EU timezone.
- Proficient in SQL.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Strategic Community Specialist - Dutch speaker (contract) employer: Reddit, Inc.
Contact Detail:
Reddit, Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Strategic Community Specialist - Dutch speaker (contract)
β¨Tip Number 1
Familiarise yourself with Reddit's community guidelines and culture. Understanding the platform's unique environment will help you engage effectively with local moderators and users, showcasing your commitment to fostering a positive community.
β¨Tip Number 2
Network with current or former Reddit community specialists or similar roles. They can provide valuable insights into the day-to-day responsibilities and challenges of the position, helping you tailor your approach during interviews.
β¨Tip Number 3
Stay updated on current events and trends in the Netherlands. This knowledge will not only demonstrate your cultural understanding but also allow you to discuss relevant topics during interviews, making you a more compelling candidate.
β¨Tip Number 4
Prepare examples of past community-led projects you've managed. Highlighting your experience in driving engagement and growth will show that you have the skills necessary to succeed in this role at Reddit.
We think you need these skills to ace Strategic Community Specialist - Dutch speaker (contract)
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Strategic Community Specialist position. Understand the responsibilities and required skills, especially the importance of community management and knowledge of the Dutch market.
Tailor Your CV: Customise your CV to highlight relevant experience in community development, project management, or operations. Emphasise any previous roles that involved working with local communities or managing teams, particularly in a digital context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and your understanding of Dutch culture. Mention specific examples of how you've successfully engaged with communities or driven growth in past roles.
Highlight Language Proficiency: Since the role requires proficiency in both Dutch and English, make sure to clearly state your language skills in your application. If possible, provide examples of how you've used these languages in a professional setting.
How to prepare for a job interview at Reddit, Inc.
β¨Showcase Your Community Knowledge
Make sure to demonstrate your deep understanding of the Dutch market and culture during the interview. Be prepared to discuss current events, customs, and any unique aspects of the digital landscape in the Netherlands that could impact community engagement.
β¨Highlight Your Communication Skills
As a Strategic Community Specialist, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and persuasively, especially in both Dutch and English, to show you can bridge gaps between local moderators and internal teams.
β¨Prepare for Data-Driven Discussions
Since the role involves analysing data and setting KPIs, be ready to discuss your experience with data analysis tools like SQL. Bring examples of how you've used data to drive community initiatives or improve processes in previous roles.
β¨Demonstrate Results-Obsessed Mindset
Reddit is looking for someone who is results-driven. Prepare to share specific examples of past projects where you achieved aggressive goals. Highlight your attention to detail and how you iterated on processes to achieve better outcomes.