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- Tasks: Manage community policies and strategic responses across EMEA, ensuring alignment with Reddit's mission.
- Company: Join Reddit, a vibrant platform with over 100 million daily visitors and diverse communities.
- Benefits: Enjoy flexible vacation, private medical care, and a pension scheme with employer match.
- Why this job: Be part of a dynamic team that empowers communities and drives impactful policy decisions.
- Qualifications: 7+ years in community management with strong communication skills and global experience required.
- Other info: Bonus for multilingual candidates and those with crisis management experience.
The predicted salary is between 36000 - 60000 £ per year.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to some of the most open and authentic conversations on the internet. Every day, users submit, vote, and comment on topics they care about. With over 100,000 active communities and approximately 101 million daily visitors, Reddit is one of the largest sources of information online.
We are seeking an experienced community professional with direct policy or trust & safety experience to join Reddit’s Community team. The team plays a key role in helping Reddit realize its mission: empowering communities and making their knowledge accessible to all.
As the Staff Community Manager for Community Policy & Strategic Response (EMEA), you will collaborate with our global growth organization, providing expertise to ensure community policies are understood and enforced consistently across markets. You will support decision-making under tight deadlines and stakeholder scrutiny, always prioritising community interests. You will handle crisis situations requiring cross-functional coordination and communicate with leadership to mitigate risks to the company and community.
Ideal candidates are resilient, flexible, and capable of managing multiple stakeholders, thinking strategically about risk, and probing fast-moving situations. Experience at the intersection of policy, program management, and business operations is valuable.
Responsibilities include:
- Align international growth strategies, community programs, and initiatives with Reddit’s central policies.
- Identify and assess risks, develop mitigation strategies, and drive implementation, especially regarding platform and business decisions impacting international communities.
- Support inbound community policy issues in international markets.
- Manage multiple internal stakeholders, balancing differing opinions and assessing risks to provide recommendations.
- Ensure international communities are represented in policy initiatives, decisions, and campaigns.
- Listen to community needs, translate insights into actions, and facilitate policy discussions with teams and moderators.
What we seek in you:
- 7+ years of community-oriented program and policy management experience with a global scope.
- Knowledge of platform moderation, online communities, and social media trends, especially how business decisions impact diverse cultural communities.
- Excellent communication skills and experience working in fast-paced, multi-time-zone environments.
- Ability to support decision-making and advise peers and leaders effectively.
- Strong consensus-building and internal communication skills.
Bonus points:
- Experience in Trust & Safety, Strategic Response, or Crisis Management.
- Fluency in English and proficiency in Spanish, German, French, Portuguese, or Italian.
- Experience managing decisions across multiple markets and languages.
- Proven ability to handle multiple projects under deadlines.
- Experience briefing leadership on complex decisions.
Benefits include: a Group Personal Pension Scheme with Employer match, Private Medical and Dental Scheme, Income Replacement Programs, Family Planning Support, Mental Health & Coaching Benefits, Bike to Work scheme, and Flexible Vacation & Reddit Global Days Off. Reddit is committed to diversity and equal opportunity. We provide accommodations for individuals with disabilities.
Staff Community Manager, Policy & Strategic Response (EMEA) New London, United Kingdom employer: Reddit, Inc.
Contact Detail:
Reddit, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Community Manager, Policy & Strategic Response (EMEA) New London, United Kingdom
✨Tip Number 1
Familiarise yourself with Reddit's community policies and guidelines. Understanding how these policies are enforced will help you demonstrate your knowledge during interviews and show that you're aligned with their mission.
✨Tip Number 2
Network with current or former Reddit employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Staff Community Manager role.
✨Tip Number 3
Stay updated on current trends in online communities and social media, especially regarding policy and trust & safety issues. Being well-informed will allow you to speak confidently about relevant topics during discussions with interviewers.
✨Tip Number 4
Prepare examples from your past experience that showcase your ability to manage crises and work with diverse stakeholders. Highlighting these skills will demonstrate your readiness for the fast-paced environment at Reddit.
We think you need these skills to ace Staff Community Manager, Policy & Strategic Response (EMEA) New London, United Kingdom
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Staff Community Manager position. Highlight key responsibilities and required skills, ensuring you understand how your experience aligns with Reddit's needs.
Tailor Your CV: Customise your CV to reflect relevant experience in community management, policy, and strategic response. Use specific examples that demonstrate your ability to handle crisis situations and manage multiple stakeholders effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your understanding of Reddit's mission. Mention your experience in policy management and how it can benefit the role, while also addressing any bonus points like language proficiency.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your writing is clear and professional, as strong communication skills are essential for this role.
How to prepare for a job interview at Reddit, Inc.
✨Understand Reddit's Community Values
Before the interview, take some time to familiarise yourself with Reddit's core values and community guidelines. This will help you demonstrate your alignment with their mission of empowering communities and making knowledge accessible.
✨Showcase Your Crisis Management Skills
Be prepared to discuss specific examples from your past experience where you've successfully managed crisis situations. Highlight your ability to coordinate across teams and communicate effectively under pressure, as this is crucial for the role.
✨Demonstrate Cultural Awareness
Given the global scope of the position, it's important to show that you understand the diverse cultural dynamics at play. Be ready to discuss how you've navigated different cultural contexts in previous roles and how you would approach policy implementation across various markets.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage multiple stakeholders with differing opinions. Prepare examples that illustrate your consensus-building skills and your ability to assess risks while providing sound recommendations.
