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- Tasks: Manage community policies and strategic responses across EMEA, ensuring alignment with Reddit's mission.
- Company: Join Reddit, a vibrant platform with over 100,000 communities and 101 million daily visitors.
- Benefits: Enjoy flexible vacation, private medical care, and a pension scheme with employer match.
- Why this job: Be part of a dynamic team that empowers communities and drives impactful policy decisions.
- Qualifications: 7+ years in community management with strong communication skills and global experience required.
- Other info: Diversity and equal opportunity are core values; accommodations available for individuals with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to some of the most open and authentic conversations on the internet. Every day, users submit, vote, and comment on topics they care about. With over 100,000 active communities and approximately 101 million daily visitors, Reddit is one of the largest sources of information online.
We are seeking an experienced community professional with direct policy or trust & safety experience to join Reddit’s Community team. The team plays a key role in helping Reddit realize its mission: empowering communities and making their knowledge accessible to all.
As the Staff Community Manager for Community Policy & Strategic Response (EMEA), you will collaborate with our global growth organization, providing expertise to ensure community policies are understood and enforced consistently across markets. You will support decision-making under tight deadlines and stakeholder scrutiny, always prioritising community interests. You will handle crisis situations requiring cross-functional coordination and communicate with leadership to mitigate risks to the company and community.
Ideal candidates are resilient, flexible, and capable of managing multiple stakeholders, thinking strategically about risk, and probing fast-moving situations. Experience at the intersection of policy, program management, and business operations is valuable.
Responsibilities include:
- Align international growth strategies, community programs, and initiatives with Reddit’s central policies.
- Identify and assess risks, develop mitigation strategies, and drive implementation, especially regarding platform and business decisions impacting international communities.
- Support inbound community policy issues in international markets.
- Manage multiple internal stakeholders, balancing differing opinions and assessing risks to provide recommendations.
- Ensure international communities are represented in policy initiatives, decisions, and campaigns.
- Listen to community needs, translate insights into actions, and facilitate policy discussions with teams and moderators.
What we seek in you:
- 7+ years of community-oriented program and policy management experience with a global scope.
- Knowledge of platform moderation, online communities, and social media trends, especially how business decisions impact diverse cultural communities.
- Excellent communication skills and experience working in fast-paced, multi-time-zone environments.
- Ability to support decision-making and advise peers and leaders effectively.
- Strong consensus-building and internal communication skills.
Bonus points:
- Experience in Trust & Safety, Strategic Response, or Crisis Management.
- Fluency in English and proficiency in Spanish, German, French, Portuguese, or Italian.
- Experience managing decisions across multiple markets and languages.
- Proven ability to handle multiple projects under deadlines.
- Experience briefing leadership on complex decisions.
Benefits include a Group Personal Pension Scheme with Employer match, Private Medical and Dental Scheme, Income Replacement Programs, Family Planning Support, Mental Health & Coaching Benefits, Bike to Work scheme, and Flexible Vacation & Reddit Global Days Off. Reddit is committed to diversity and equal opportunity. We provide accommodations for individuals with disabilities.
Staff Community Manager, Policy & Strategic Response (EMEA) London, United Kingdom employer: Reddit, Inc.
Contact Detail:
Reddit, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Community Manager, Policy & Strategic Response (EMEA) London, United Kingdom
✨Tip Number 1
Familiarise yourself with Reddit's community policies and guidelines. Understanding how these policies are enforced will help you demonstrate your knowledge during interviews and show that you're aligned with their mission.
✨Tip Number 2
Network with current or former Reddit employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Stay updated on current trends in online communities and social media, especially regarding policy and trust & safety issues. Being able to discuss recent developments will showcase your expertise and passion for the field.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully managed community-related crises or policy challenges. This will highlight your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Staff Community Manager, Policy & Strategic Response (EMEA) London, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, policy, and strategic response. Use specific examples that demonstrate your ability to handle crisis situations and manage multiple stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and your understanding of Reddit's mission. Discuss how your background aligns with the responsibilities of the role, particularly in terms of risk assessment and policy implementation.
Showcase Communication Skills: Since excellent communication is key for this role, consider including a section in your application that highlights your experience in facilitating discussions and building consensus among diverse groups.
Highlight Relevant Experience: If you have experience in Trust & Safety or Crisis Management, make sure to emphasise this in your application. Provide concrete examples of how you've navigated complex decisions and supported leadership in high-pressure situations.
How to prepare for a job interview at Reddit, Inc.
✨Understand Reddit's Community Values
Before your interview, take the time to familiarise yourself with Reddit's core values and community guidelines. This will help you demonstrate your alignment with their mission of empowering communities and making knowledge accessible.
✨Showcase Your Crisis Management Skills
Given the role's focus on handling crisis situations, prepare specific examples from your past experience where you've successfully managed crises or complex stakeholder situations. Highlight your strategic thinking and decision-making under pressure.
✨Demonstrate Cultural Awareness
As the position involves working across diverse international markets, be ready to discuss how you have navigated cultural differences in previous roles. Show that you understand how business decisions can impact various communities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle policy issues and stakeholder management. Practice articulating your thought process and the steps you would take to resolve hypothetical situations relevant to the role.
