At a Glance
- Tasks: Support sales operations by managing contracts, data, and internal processes.
- Company: Join RedCompass Labs, a leader in payments modernization and AI-driven solutions.
- Benefits: Enjoy hybrid work, competitive salary, bonuses, and comprehensive health insurance.
- Other info: Collaborate with industry experts and grow your career in a supportive environment.
- Why this job: Be the backbone of a dynamic team making a real impact in the payments industry.
- Qualifications: Strong organisational skills and attention to detail; experience with CRM is a plus.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At RedCompass Labs, we believe there are only two types of payments: good and bad. We enable the good payments and help stop the bad ones. We are global experts in payments modernization, using the latest applied AI, and deep payments expertise to deliver end-to-end payment transformation projects. Our solutions help clients accelerate their payments modernization programs while reducing costs and regulatory risk. The RedFlag Accelerator sets the industry standard for detecting human trafficking related crime, assisting both financial institutions and law enforcement.
Role Description
RedCompass Labs is expanding our Commercial Team and we’re looking for an Account Co-ordinator to help keep our sales engine running smoothly. Reporting to the SVP Payments for UK and Europe, this role is the operational backbone of the commercial function - ensuring our pipeline, contracts, documentation, and internal processes are accurate, efficient, and always one step ahead of what the team needs. This is not a client-facing sales role. It’s a critical internal enablement position for someone who takes pride in process ownership, with attention to detail, gets satisfaction from bringing order to complexity, and understands that the best sales teams win because their operations are airtight.
You Will Be Responsible For:
- Owning CRM hygiene and pipeline accuracy in HubSpot, including data entry, record maintenance, and reporting
- Preparing, tracking, and managing contracts, work orders, statements of work, and pricing documentation through the full lifecycle
- Supporting contract renewals, extensions, and amendments, coordinating between internal stakeholders, legal, and delivery teams
- Supporting the preparation and maintenance of account plans, including tracking key contacts, opportunity timelines, and renewal milestones across the portfolio
- Building and maintaining templates, playbooks, and process documentation for the commercial team
- Informing sales reports, pipeline dashboards, and insights for leadership review
- Coordinating meeting preparation - agendas, briefing materials, client-facing decks, and follow-up actions
- Liaising with Finance, Legal, Delivery, and Marketing to ensure commercial workflows move without friction
- Tracking action items, deadlines, and dependencies across active opportunities and regional accounts
Required Skills and Experience:
- Strong organizational skills, you manage multiple workstreams simultaneously
- Exceptional attention to detail, particularly around contracts, data, and documentation
- Comfortable owning processes end-to-end and flagging gaps or inefficiencies proactively
- Strong communicator who can work confidently with senior internal stakeholders and external clients
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficient in use of AI
- Comfortable working in a fast-paced, matrix environment where priorities shift
Bonus Points If You Have:
- Experience in a sales operations, sales support, or commercial administration role
- Experience with HubSpot as a CRM
- Exposure to professional services, consultancy, banking, or fintech environments
- Experience supporting contract or procurement processes with large enterprise clients
- Experience building AI agents/skills
- Bilingual e.g. French/English
- Familiarity with sales methodologies even from a supporting/administrative lens
What We Offer:
- Benefit from a hybrid working environment with access to our modern Office at 1 Royal Exchange London, EC3V 3DG
- Work on high‑impact financial technology projects that shape the future of payments and AI‑driven innovation
- Join a trust‑based, transparent, and collaborative culture where your voice matters and ideas influence outcomes
- Enjoy real ownership and autonomy in how you approach challenges, deliver work, and grow your expertise
- Be part of a diverse and inclusive global team across Canada, the UK, Europe, and Asia, where fairness and meritocracy guide every decision
- Collaborate daily with senior industry experts and leaders, accelerating your professional development
- Experience a human, respectful, and well‑structured recruitment and onboarding journey designed around clarity and mutual fit
- Grow through continuous learning, cross‑functional work, and exposure to both consulting and product‑building environments
- Join a company that values integrity, curiosity, and continuous improvement, and empowers you to make meaningful impact from day one.
Competitive package:
- Up to 10% of annual earnings as a personal performance bonus
- Life insurance
- Group Income Protection
- Health Insurance for you and your family
- Dental Insurance for you and your family
- Pension: the pension is currently 4% employer and 4% employee. You also have the option to increase your contributions to your private pension, if you wish.
- 28 days annual holiday plus Public holidays
Sales Assistant employer: RedCompass Labs
At RedCompass Labs, we pride ourselves on being an exceptional employer, offering a hybrid working environment in the heart of London that fosters innovation and collaboration. Our culture is built on trust and transparency, providing employees with real ownership over their work while supporting their professional growth through continuous learning and exposure to industry experts. With competitive benefits including health insurance, a performance bonus, and a commitment to diversity and inclusion, we empower our team to make a meaningful impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those at RedCompass Labs. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us you understand what we do and how you can contribute to our mission in payments modernization.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Account Coordinator. We love candidates who can clearly articulate their value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Coordinator role. Highlight your organisational skills and attention to detail, as these are key for keeping our sales engine running smoothly.
Showcase Your Experience:If you've got experience with CRM systems like HubSpot or have worked in sales support, make it shine! We want to see how your background aligns with the responsibilities of the role.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RedCompass Labs
✨Know Your Stuff
Before the interview, dive deep into RedCompass Labs and their mission. Understand their approach to payments modernization and how they leverage AI. This knowledge will not only impress your interviewers but also help you relate your skills to their needs.
✨Showcase Your Organisational Skills
As an Account Coordinator, you'll need to manage multiple tasks efficiently. Prepare examples from your past experiences where you've successfully handled complex processes or improved efficiency. Be ready to discuss how you maintain CRM hygiene and ensure data accuracy.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would explain a complex process to someone unfamiliar with it, as this will demonstrate your ability to liaise with senior stakeholders effectively.
✨Be Proactive About Gaps
During the interview, don’t hesitate to discuss any gaps or inefficiencies you've identified in previous roles. Show that you take pride in process ownership and are proactive in suggesting improvements. This mindset aligns perfectly with what RedCompass Labs values in their team.
