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For Companies At a Glance
- Tasks: Lead a dynamic IT team, ensuring efficient systems and strong relationships across business functions.
- Company: Join RedCloud, a pioneering company revolutionising B2B commerce with innovative AI solutions.
- Benefits: Enjoy 25 days annual leave, enhanced pension, private healthcare, and exclusive discounts.
- Why this job: Be part of a collaborative culture that values creativity and drives global trade impact.
- Qualifications: Experience in IT operations, cloud infrastructure, and customer service is essential.
- Other info: We encourage unique perspectives; even if you don’t meet every requirement, apply!
The predicted salary is between 48000 - 84000 £ per year.
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About RedCloud
We are revolutionizing B2B commerce by delivering scalable, innovative solutions that empower businesses to grow and thrive in a competitive landscape. Our AI powered platform streamlines logistics, payments, and supply chain operations, making it easier for companies to connect, transact, and succeed. With a diverse and dynamic team, we’re committed to driving impact, fostering collaboration, and shaping the future of global trade.
About RedCloud
We are revolutionizing B2B commerce by delivering scalable, innovative solutions that empower businesses to grow and thrive in a competitive landscape. Our AI powered platform streamlines logistics, payments, and supply chain operations, making it easier for companies to connect, transact, and succeed. With a diverse and dynamic team, we’re committed to driving impact, fostering collaboration, and shaping the future of global trade.
The Role
We are looking for an IT Team Lead who loves building high-performing teams, stable and reliable systems and ensure efficient handling of the businesses\’ needs and issues. You are experienced in creating strong relationships between all business functions to support their growing needs regarding digital and IT systems. Help the functions to understand risks and best practices when it comes to security and the protection of the business\’s digital assets.
What You Will Be Doing
- Utilising a deep understanding and hands-on experience with public cloud infrastructure, networking, and SaaS (Software as a Service) applications (such as Azure, Microsoft O365, Microsoft Intune, Atlassian Suite).
- Transforming manual repetitive tasks with sound, safe and efficient automation.
- Lead an efficient and safe onboarding and offboarding process. Ensuring correct access to systems, working and reliable devices and systems which are available when needed.
- Utilising Lean-Agile principles, driving you to foster an environment where agility, customer focus, and service orientation are at the forefront.
- Bring a strong track record in service delivery, and supplier management, you take ownership of systems to secure excellence in solution and service delivery.
- Leading a team of individuals in the excellence of their roles and the IT function. Your leadership will be pivotal in instilling an Agile mindset, customer-centric approach (Customers being the employees of RedCloud), and a service-oriented culture among team members.
- Alongside overall Management, being a coach and mentor, empowering your team to achieve their highest potential and contribute significantly to our strategic objectives.
- Overseeing and optimising the organisation\’s corporate cloud infrastructure, communications, support and operations, distinct from product development or software engineering responsibilities.
What You Should Have
- Sound experience in managing IT operations, hardware and software suppliers
- Experience in managing global/multi-country corporate IT
- Experience with Windows and Apple technologies (Linux will be additional advantage)
- Experience with JIRA or any service desk software such as Zendesk, Remedy, Service Now, etc.
- Advanced Microsoft Azure and Office365 knowledge
- Proficiency in scripting and automation technologies e.g SCCM/ Ansible/ PowerShell
- Strong eye for security and its importance within a global corporate IT setting
- Experienced in implementing and maintaining compliance standard (e.g. ISO27001)
- Strong customer service experience and friendly attitude
- Good documentation skills – able to plan, track and implement projects.
- Team player, collaborative and cooperative mindset
Even if you don’t meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we’re looking for.
Benefits
Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.
Plus, You Will Get
- 25 Days Annual leave, increasing to 26 days after 12 months in the business
- Enhanced Company Pension (Matched up to 5% & Salary Sacrifice)
- Healthcare Cashplan with Medicash
- Private Healthcare with Aviva
- Life Insurance with AIG
- Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness.
- Stock / Equity
Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!
RedCloud I We\’re growing!
RedCloud I Red101 App I Open Commerce
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Technology, Information and Internet
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IT Team Lead employer: RedCloud
Contact Detail:
RedCloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Team Lead
✨Tip Number 1
Familiarise yourself with RedCloud's AI-powered platform and its impact on B2B commerce. Understanding how our solutions streamline logistics and payments will help you articulate your value during discussions.
✨Tip Number 2
Highlight your experience in managing IT operations across multiple countries. This is crucial for the IT Team Lead role, as it shows your ability to handle diverse challenges and collaborate with global teams.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've built high-performing teams in the past. Emphasising your coaching and mentoring abilities will resonate well with our focus on team empowerment.
✨Tip Number 4
Be prepared to discuss your knowledge of security best practices and compliance standards like ISO27001. This is essential for protecting our digital assets and will show that you take security seriously.
We think you need these skills to ace IT Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT operations, team leadership, and cloud technologies. Use keywords from the job description to demonstrate that you meet the specific requirements of the IT Team Lead role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and improving IT systems. Mention specific examples of how you've successfully managed IT operations or implemented automation in previous roles, aligning with RedCloud's mission.
Showcase Your Leadership Skills: Emphasise your experience in building high-performing teams and fostering a collaborative environment. Provide examples of how you've mentored team members and driven service delivery excellence.
Highlight Relevant Certifications: If you have certifications related to cloud technologies, security standards, or IT management, be sure to include them. This can set you apart from other candidates and show your commitment to professional development.
How to prepare for a job interview at RedCloud
✨Showcase Your Leadership Skills
As an IT Team Lead, your ability to lead and inspire a team is crucial. Be prepared to discuss your previous experiences in managing teams, how you foster collaboration, and the methods you use to empower your team members.
✨Demonstrate Technical Proficiency
Make sure to highlight your hands-on experience with public cloud infrastructure and SaaS applications. Be ready to discuss specific technologies like Azure, Microsoft O365, and any automation tools you've used, as this will show your technical depth.
✨Emphasise Security Awareness
Given the importance of security in IT operations, be prepared to talk about your understanding of compliance standards like ISO27001 and how you ensure the protection of digital assets within a corporate setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to manage IT operations under pressure or resolve conflicts within your team, and be ready to share those experiences.